• Successfully manages and co-ordinates the day-to-day operational aspects of each project. Including provision of coaching and positive leadership with team.• Brings expertise and a high-level experience to the role. Demonstrating accountability and integrity in all work conducted.• Possess an excellent understanding and familiarity with telecommunications equipment, materials, and specifications.• Extensive experience with contract documents (contract drawings, subcontracts, contract addendum, specifications, and change orders).• Sets up the estimates and the construction timetable for the client and develops the construction strategy.• Coordinating and collaborating with the designers, engineers, Clients, and other associated specialists to deliver the upmost final product to the Client at completion.• Minimises company risk and exposure directly relating to the projects and their associated team. Including all financial aspects of the projects.• Comprehensively complete reporting on job forecasting, planning and programme progression as and when required.• Develops budgets and cost codes for projects, assisting in the preparation of technical proposals, including assisting / co-ordination of design and writing the scope of work, management plans, work sequence, safety, quality control and commissioning.• Conduct any internal or external meetings required to ensure the success of the project from a communication, financial and coordination perspective.• Ensure frequent site monitoring personally or via reports from team leaders in the field relating to all aspects of compliance, progression, and contract.• Develop/maintain network of professional relationships within our industry and always have the best interests of Decon at the forefront of your dealings.

• Assist site Supervisors with planning and cost control on projects• Oversee workshop activities and work closely with workshop Supervisor• Ensure compliance with current Acts, Regulations, Policies, Procedures, and applicable Australian Standards• Balance resources to satisfy project and shutdown schedules within the allowed time frame• Improve planning performance by critiquing all components of scheduled outcomes providing relevant Key Performance Indicators• Negotiate with resource providers to develop the most efficient schedule based upon the whole of business needs• Analyse and challenge where appropriate any barriers to providing the best planning, scheduling, and resourcing outcomes that optimise business• Establish and maintain strong working relationships between groups responsible for work identification, planning scheduling, and resourcing• Maintain long-range demand forecast of resources requirements and liaise with subcontractors to meet demand• Ensure that all labour resources are appropriately trained/qualified for the work they are to carry out• Resource coordination for Project Services weekly staff and supervision• Lead projects as required

• Managing the FTTP / FTTx Capacity Upgrade / Herb / RAPID / SD2 / OMMA / Tech FLIP / HFC/MDU and HO program, independently valued between $5M – $10M. • Performing project scheduling and monitoring all aspects to ensure projects run smoothly and efficiently. • Assessing processes to streamline and improve efficiency, and implementing strategic cost-saving measures.• Utilising spreadsheets to track budgets and financials, and ensuring all transactions and expenses are compliant. • Maintaining effective working relationships with all stakeholder including project teams, end users and clients. • Undertaking written reporting in the form of project status and project summary reports for management review.• Reporting to the Senior Program Manager with regular updates on performance, critical issues and existing timelines. • Assisting in the management of project communications and effectively coordinating with the Design Team. • Reviewing the design plans(dwg), updating missing SOR codes and publishing the final AB and BOQBOM to NBN for pc and payments. • Liaising with the warehouse and allocating correct materials to contractors allocated to the build. • Applying high attention to detail to review FDDD plans and BOQBOM before submitting to NBN approvals.• Increasing customer satisfaction with improvements in core service delivery process, and ensuring the achievement of the client's operational KPI targets.• Issuing projects to sub-contractors to commence the build and utilising excellent communication to address objectives.• Effectively managing the flow on effect where data changes occur.• Complying with resource plans and mobilization arrangements for the smooth transition into peak load periods.• Managing the verification of contractor Schedule of Rate (SOR) claims and contractor paperwork in line with standards.• Ensuring prompt reconciliation and submission of contractor claims, in addition to efficient submission of client claims.

• Accountable for the design and construction of the NBN MIMA and Fusion / DDLight Project. • Employing an in-depth knowledge of all facets of a new fibre optical build including splicing, termination, construction methods, 3rd party involvements, future access, and strategic planning.• Editing and updating designs to reflect modifications/additions resulting from field surveys and construction reviews.• Preparing technical internal/external 'for construction' plans, utilising strong working relationships between field workforce and internal teams to quality assure that all process disciplines were met with high standards.• Planning and producing livery schedule month to month for both reactive and proactive program of works.• Engineering for Construction (FC) Site Drawings: project managing, surveying, designing, orchestrating, and delivering NBN Clusters of work to MS3050/3070/3080 & 3125 Milestones (MS).• Managing efficient client liaison with NBN regarding requirements, priorities, financial deliverables, and issue resolution synergy with VPL.• Managing sub-contractor resources, serving as Acting Manager when required within the VPL NBN FWN Team, instructing work briefs, scheduling sub-contractors (CAD, Geotechnical, Lease Survey, Mount Designers, Structural Analysis & Electrical – 7 in total) to generate work volumes required for the Design and orchestration of FC Drawings. • Contributing to financial management in the form of invoice processing, production reporting, purchase order (PO)/Requisition/Quote/Claim Generation for Cost Coverage and Change Request (CR) / Variation (VAR) Generation as per work instructed outside Scope of Works (Contract/Price Book), or, Cost Recovery for Aborted Site Candidates.• Managing the supply and installation of fiber networks for all of State Governments, Places Victoria's Fibre to the Home Estates and MDU's, across 7 privately owned exchange areas in the Melbourne Metro and across Australia.

• Experience with HFC Scoping and Survey (Currently involving HFC NBN Project) - visit the assigned MDU and need to do a low-level design by taking necessary photos, doing rod & roping, sketching the low-level design etc• Verifying all MDU locations in specific service area modules (SAMs) and logging addresses, EUPs, access requirements and any other information which will lead to efficient Engagement and completion of the works• Liaise and direct Rod & Rope teams to ensure compliance in proving existing LIC's or local network• Inspecting existing pits, pipes and telco infrastructure to determine suitability and identify any potential changes that may be required as well as capturing all relevant information• Determining field design, installation and HSE optimisation tasks whilst out in the field• Capturing and validating existing Telecommunications infrastructure out in the field• Mark up drawings and deliver accurate Schedules of Rates• Effective communication with project team members• Ensure incidents are investigated, reported and corrective measures implemented• Conveying incident information to managers, subcontractors and all other team members through various forms of reporting• Update Telstra Pit & Pipe Outside Plant Network based on duct utilization• Update New NBN Pit & Pipe Outside Plant Network• Prepare detailed Network Design Diagrams• Check and use Field Inspection Report (FIR) to fix the errors• Mark up drawings and deliver accurate Schedules of Rates• Estimation of fibre cable construction cost for relocation projects• Prepare detailed design scope of works for transport core network upgrades • Management of direct reports and subcontractors to meet project targets• Model optical active and passive network infrastructures• Document all technical requirements

• Prepare/modify AutoCAD design drawings of optical fibre cable relocation projects• Liaise and direct Rod & Rope teams to ensure compliance in proving existing LIC's or local network• Inspecting existing pits, pipes and telco infrastructure to determine suitability and identify any potential changes that may be required as well as capturing all relevant information• Estimation of fibre cable construction cost for relocation projects• Response to DBYD inquiries from contractors regarding Nextgen underground assets• Worked with major customers including Telstra, NBN and Optus regarding optical fibre network issues and customer complaints• Diagnose network issues, ticketing, reporting, and escalation• Prepare detailed design scope of works for transport core network upgrades • Prepare Bills of Materials (BOM)• Prepare detailed Network Design Diagrams• Model optical active and passive network infrastructures• Document all technical requirements• Provide network element turn-up and commissioning configurations• Monitor the health and integrity of the National Fiber network and underlying infrastructure• Configure performance parameters for fibre network health monitoring, record KPIs and report to the senior management• Plan and design network infrastructure upgrades in Nextgen• Sound knowledge of fiber optic cable testing, splicing, and provisioning• Update Telstra Pit & Pipe Outside Plant Network based on duct utilization• Update New NBN Pit & Pipe Outside Plant Network• Check and use Field Inspection Report (FIR) to fix the errors• Fixing errors after NBN verifications• Quality assurance of Local Fibre Distribution network (LFN & FDAs)• Prepare BOMs for materials requirement• Experience with HFC survey - visit the assigned MDU and need to do a low-level design by taking necessary photos, doing rod & roping, sketching the low-level design etc• Prepare construction drawings

• Widespread experience in AutoCAD designing with a proven track record of successful execution of projects• In-depth knowledge of Autodesk AutoCAD, AutoCAD Architecture, and other designing applications• Ability to communicate and coordinate effectively with clients and colleagues• Communicate with the engineering and research team to understand technical specifications of the product• Researched with the engineering and designing team to draft design specifications and create concept designs accordingly• Provided AutoCAD detailing services to steel processing machines, line arrangements, and installation plans• Coordinated project specifications with application engineers and salespeople• Formed work instructions using AutoCAD and Word, which saved time and money through a change order• Responsible for the production of presentation and design drawings, schematics and as-built documentation. Provided report illustrations, Operations and Maintenance manuals and developed quantity take-offs subsequent to materials estimates.• Fetching & analysing the traffic reports from the report builder and forwarding them to concerned RF engineers.• Checking, analysing and resolving day to day problems in OSS faced by the Performance, Fault, and Configuration management teams. • The provided business capability of running own reports by requesting reporting dashboard for most commonly requested data.• Increased knowledge and allowed for quicker turnaround on incoming requests by providing process and procedure documentation for colleagues and business users for software applications being supported, which led to better understanding of application and functionality.

• Coaching and mentoring of a high performance team• Fostering a positive team morale• Advocating for product, analytics and other needs of the team to allow them to be more successful• Communicating with team efforts to senior leadership as well as communicates company directions to the team• Promote exceptionally strong customer relationships: measure, track, and improve processes based on customer feedback• Actively engaging and supporting sales opportunities• Setting goals for the Account Management Team, and accountable for meeting or exceeding those quarterly goals• Serving as a point of escalation for the Account Managers on issues of service breakdown or operational concern• Ensuring the account management team proactively delivers and communicates to customers the value of company offerings,, monitors trends, coordinates timely issue resolution and drives service excellence• Creating and maintaining trusted relationships with various parts of the organization to ensure optimal leveraging of resources for the purpose of maintaining high customer satisfaction

• Ensured the Roaming and Provisioning System solution was delivered to the customer with the 100% of agreed scope and eliminating effort overrun. • Responsible hand over of processes to customer, stability verification, data migration, and training customer. • Responsible for phase 2 requirements study and finalization with various third party vendors (eg: Pyro, Comverse, Comviva…) • Ensured customer satisfaction in terms of delivered solutions. • Responsible for requirement gathering to an implementation of all promotional projects and change requests.• Conducted training to internal staff and end users.• Responsible for stability verification of major implementation projects. (Tap3.12 Upgrade / Interconnect Upgrade / etc..)• Successfully implemented AXE / ANS project within the scope and effort. (Mediation / Roaming and InfoConnet) • Key resource for impact analysis and GAPs analysis.• Develop QA Plans and Test Plans.• Review and approve test results.• Evaluate and approve the use of automated test tools.• Coordinate of IAT/UAT and FAT testing.• Worked in an environment that uses best practices and processes from CMMI Level 3. Prepay guidelines and best practices to ensure data integrity. Experience and knowledge of quality assurance standards.• Level 1 / Level 2 Supporting.• Successfully implemented BSS/OSS solution with the integration of Aptilo.• Conducted training to all the stakeholders (counter staff to senior managers). • Successfully signed off phase 2 study of incorporating updated features of Aptilo to CCBS. • Ensured customer satisfaction and achieved the payment milestone within the timeline. • Business Study and preparing a Business Solution Specification (BSS) and Mapping documents (InfoPro and InforMediate)

• Responsible for requirement gathering to an implementation of all promotional projects and change requests.• Conducted training to internal staff and end users.• Responsible for stability verification of major implementation projects. (3G / Tap3.12 Upgrade / ALCA NGN / Interconnect /Upgrade / etc..)• Key resource for impact analysis and GAPs analysis.• Understanding of IAT/UAT and FAT testing.• Worked in an environment that uses best practices and processes from CMMI Level 3. Prepay guidelines and best practices to ensure data integrity. Experience and knowledge of quality assurance standards.• Successfully implemented ADSL / CDMA project within the scope and effort. Mediation / Provisioning / Roaming and InfoConnet)• Ensured the accuracy of data migration without deviations for a fixed line billing system. • Responsible for subsequent change requests and service requests for CCBS • Conducted training to internal staff and end users.