" Handling IT Infrastructure For Saif Belhasa Holding a group Companies in various Domain Such As Driving School / Money Exchange / Construction/Real Estate / F&B etc " Research emerging technologies to decide if implementing them can increase the organization’s efficiency and effectiveness" Prepare an analysis of costs and benefits so that management can decide if information systems and computing infrastructure upgrades are financially worthwhile" Devise ways to add new functionality to existing computer systems" Design and develop new systems by choosing and configuring hardware and software" Oversee the installation and configuration of new systems to customize them for the organization" Conduct testing to ensure that the systems work as expected" Handling the Email System and Administration of Mail Domain (Exchange2016 /Microsoft 365) POP3,IMAP" Installation Trouble Shooting the MAHA /Actia Muller /BM Autonek client Software used for Vehicles Testing" Backup and Maintenance of Database/ Domain / MAHA /Actia /BM Autonek" Implementation and Maintenance of Firewall (Sonic Wall /Sophos ) and defining required network policies for VPN and point to point connectivity." Finding new and Innovative Systems and method for better automation of work

· Working as IT Administrator· Handling Software, Hardware Implementations and Maintenance.· Preparation and Update of Reports for Higher Management and Meetings for Implementations.· Maintenance and Inventory of IT Products.· System Administration and Active Directory Management.· Monitoring Connectivity Between the Office And Dubai Police/RTA (Routers)· Handling the Backup and Tuning of Database.· Developing and debugging the software Requirement (Dot.Net).· Trouble Shooting the MAHA Software used for Vehicles Testing· Development of Reports as per Required (Crystal Reports )· Backup and Maintenance of Database/ Domain / Cluster / MAHA / Microsoft GP Servers.· Getting on Quote and Purchase of Required Software and Hardware Products.· Monitoring Internet Connectivity and distribution with the help of Firewalls.· Centralized Antivirus Management (E- Serve Network/ AVG Network Edition)· Monitoring and Maintenance of the Fax System.· Maintenance of Photo Copier System (Toshiba E-Studio 165 )· Troubleshooting the LAN Network Connectivity (Wi-Fi / Routers / Switches/Hub)· Reporting and management of The Token Queue System for Customer Service Management.· Handling of RTA E-Traffic System and Mulkiya (Card) Printer Management.· Trouble Shooting of Printers and Hardware Components.

Working as SAP helpdesk Consultant for Weekend in Shifts (Sat /Sun )Monitoring & Handling Modules BW/DP/SNP in RAP & RWP Domain.Working With Lotus Notes.Reporting to On call Engineer Regarding job (Execution /Completion /Abend/Late/Cancel)Execution of Jobs in Modules as per the Job SheetAttending Training and Updating Technical KnowledgeAchivementsSecured Team Performance Award of L&T Treasury Project for theMeritorious & Exemplarity Contribution.

· Working as Senior FM Support Engineer.· Handling Software and Hardware Implementations Projects.· Handling Team of Engineers for Implementation Projects.· Preparation and Update of Reports.· Provide Training to the Engineers.· Handling Escalations and Senior Level Calls.· Providing Onsite /Online Solutions to Clients.· Implementation of Updates and Improvements within the Domain.