Manager
Current
The Cellar Wine & Spirits
Athens, Georgia, United States
• Leveraged technical expertise as a computer science major to enhance operational efficiency, troubleshoot software issues, and maintain smooth functioning of technology systems.• Resolved software issues for seamless functioning of point-of-sale and inventory management systems, while maintaining store aesthetics through restocking and organizing shelves and coolers.• Provided exceptional customer service, addressing inquiries, resolving concerns, and empowering staff in utilizing technology tools.• Maintained inventory accuracy, restocked shelves, and coordinated with suppliers to meet stock demands.• Acted as a liaison with IT vendors, resolving technical issues promptly and implementing technology-driven initiatives.• Analyzed sales and customer data, generating reports to drive decision-making and improve processes.