Seeking to care for patients that reside in long term care or home setting.

Repair and Service Agent trouble shoot and problem solved for repair; educate clients on product and service features to increase customer satisfaction. Recognized as team asset when promoted from Repair and Service Agent during company restructure. Consistently rated in the top ten percent for repair ticket accuracy while a repair and service representative. Award winning Repair and Service Agent being the recipient in 2008 of Customer Care commendation and monetary bonus for excellence under pressure.Liaison as a customer service sales consultant pro actively consult and sell communication and entertainment services of internet, television, and analog telephone in the the MN, IA, and SD tri-state region. Quality proven team member rated number one for order accuracy once for the residential sales department. Over eight business quarters rated five times as the number one sales member of the sales department. Handle facets of customer service including managing personal sales tracking, processing orders (both in person and telephone sales) for residential customers using multiple Microsoft and proprietary soft ware programs. Team player and major contributor to secure the number one team rank of the June 2010 client retention initiative standing in one of the top three slots throughout the campaign. Responsible to respond and file written, live chat and web correspondence. Precisely and professionally transfer calls inter office. Bill credits and charges of equipment, process local service request, number ports, and solely responsible for the repair billing of drop lines in the tri state area.