Thalia Tiburcio Email & Phone Number

Teaneck, Nj, Us

Lakewood, New Jersey, Us

I provide strategic support to senior leaders and staff, aligning with the organization's overarching goals. With a hands-on approach, I actively engage in resolving employee relations issues and offer day-to-day guidance on performance management. My commitment to nurturing our company culture is unwavering. I take pride in developing impactful employee training programs and driving diversity and inclusion initiatives in collaboration with the DEIB Steering Committee. Notably, I successfully implemented a global Learning Management System (LMS) across the Americas, showcasing my project management prowess and dedication to advancing organizational efficiency.

Hodgkins, Illinois, Us

I provided comprehensive HR support in the areas of employee relations, recruitment/staffing, compensation, employment law/compliance, benefits, organizational effectiveness, talent management, and training and development.

Mississauga, On, Ca

I provided strategic leadership and direction in promoting fair, equitable, effective and leading-edge solutions, benefits, administration programs, policies and best practice systems and processes.A leader in promoting a healthy, safe and environmentally responsible workplace by encouraging and involving all employees in the ownership and continuous improvement of HS&E in the workplace and to promote the use of better HS&E practices.

Bronx, New York, Us

• Collaborate with business leaders to create and drive a talent strategy across business areas, to include identification of top talent, retention, overall career development, and the import and export of that top talent• Identify business and organization capability needs; develop and implement business solutions and initiatives to support business goals• Act as a change agent and provide coaching to managers and employees to support the changing requirements for business growth and evolving business in a highly competitive marketplace • Partner with the leadership team to establish strategic and operational directions, and define organizational design and structure to support current and future business needs• Execute, train and manage org-wide shift from rating-based performance and development approach to an impact focused approach, aligning with the One Microsoft strategy; to drive impact-oriented collaboration and teamwork to achieve greater business results• Effectively balance business partner responsibility with employee advocacy/trust by building a positive employee relations culture and work environment and ensuring that trust is established at all levels of the organization• Ensure talent pipeline and development plans are in place for critical roles. Identify talent gaps, develop and implement development plans to support talent and succession plan • Provide generalist support to 1,000+ population with regards to benefits, talent acquisition, check ins, etc• Manage complex and sensitive employee relations issues and terminations • Make strategic recommendations to the business based on aggregate analysis of voluntary and involuntary terminations

Bronx, New York, Us

• Integrate approaches to talent development driving greater awareness of high-potential talent and associated development strategies.• Create awareness and understanding of talent development strategies and resources both in HR and across the business.• Partner with various stakeholders to evolve our performance management approach.• Identify opportunities for improvement based on industry best practices.• Collaborate with Human Resources and Organizational Development Leaders to implement strategy and process enhancements.• Support communications planning and implementation.• Execute strategies to accelerate performance and development of leaders in alignment with identified success profile (i.e. individual development planning, coaching, mentoring, learning strategies, etc.).• Assists with identification of assessments that align with the behaviors identified for various level of leadership (i.e. 360s, leadership-style indicators etc.).• Identify and assess training needs within a company.• Meet with managers and supervisors to ascertain needs.• Develop, organize, conduct and evaluate training programs.• Plan, organize, and implement a range of training activities.• Facilitate training sessions as needed (i.e. new hire orientation sessions).• Evaluate training effectiveness.• Educates and consults with HR and leaders to comprehend, value and institutionalize talent development processes.• Benchmarks best practices • Designs evaluation strategies to collect feedback, assess the effectiveness of solutions, and make recommendations for improvements.

Bronx, New York, Us

FreshDirect is a leading online grocer in the U.S., delivering premium quality fresh-from-the-farm foods and brand-name groceries to customers in the greater New York, New Jersey, Connecticut metro area and greater Philadelphia, Pennsylvania area. With a more than 3,000-member workforce that is still growing, FreshDirect places an emphasis on nutritious, delicious meals and convenient services that allow customers more time to live healthy lives. FreshDirect aspires to be a valued corporate partner in all communities in which it serves. FreshDirect ranks 75th on Internet Retailer’s Top 500 Guide®• Plan and organizing talent programs including leadership development programs, talent management, and the learning and development solutions• Created and maintain an on-the-job training program for all new hires• Plan and implement appropriate talent strategies and solutions such as: leadership development for multi-levels, employee engagement, culture enhancement• Partner with HR Business Partners and Business Leaders on transforming talent management and development ambitions to solutions• Developing PowerPoint creation with Marketing's branding design• Prepare and document program SOP• Researching training suppliers and materials as needed; including details, cost comparison, etc.• Meeting/workshop design and facilitation• Manage and facilitate Spanish New Hire Orientation on a bi-weekly basis

Jersey City, Nj, Us

Opera Solutions (http://www.operasolutions.com, @OperaSolutions) combines advanced science, technology, and domain knowledge to extract predictive intelligence from Big Data and turn it into insights and recommended actions that help people make smarter decisions, work more productively, serve their customers better, grow revenues, and reduce expenses. Its hosted solutions, delivered as a service, are today delivering results in some of the world’s most respected organizations in financial services, healthcare, hospitality, telecommunications, and government. Opera Solutions is headquartered in Jersey City, NJ, with other offices in North America, Europe, and Asia.• Facilitated all on-boarding, new hire orientation, benefits packages, and employee perks programs• Performs benefits administration to include new hires, changes, reporting, and termination• Provide full and accurate ownership of HR documents (data entry, scanning, and uploading documents) and organizing and maintaining employee files• Participated in two open enrollment periods, with two different insurance companies• Prepare Offer Letters and NDAs• Preparing employment verifications and travel letters• Support HR Generalist in processing payroll using ADP• Supporting various HR events, special projects/ activities on as needed basis• Maintains compliance with federal and state regulations concerning employment• Prepare and process employee semi-annual reviews• Assist in processing terminations and security procedures (health benefits, Cobra, etc.)• Assisted with the implementation of the HRIS Workday in August 2013• Recruiting and Staffing logistics for positions in our NJ, NY, CA, VA, and India• Support recruitment process for open positions inclusive of job posting, resume review and screening, interview scheduling, candidate correspondence, and supporting the hiring managers in the decision & offer process

St. Louis, Mo, Us

Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland and Germany. With more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost.• Provided outstanding customer service and enforced company policy• Understand, communicate and sell optional protection products, rental terms and conditions, vehicle features and benefits, fuel options and additional equipment • Conduct follow-up with various businesses and customers, including insurance adjusters or a- gents, dealerships, auto body shops, road-side assistance and national reservations to obtain appropriate information regarding the status and availability of rentals and customers’ vehicles• Manage current accounts and update/ maintain collection accounts• Attended multiple training in demographics, sexual harassment, sales and customer service• Top intern in February and March• Received recognition for providing excellent customer service• Mentored interns

Oritani Bank was acquired by Valley.• Answered customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies• Built relationships with customers by providing great customer service• Balance drawer daily, including periodic batching of cashed checks• Maintained office documents in order for unannounced audits• Provided excellent customer service

Lean Six Sigma Green Belt Training Program

Bachelor Of Science, Business Management

High School Diploma

Human Resource Management Certificate