Performance Manager
Honolulu, Hawaii, United States
Provided operational support for In-Flight Department in Crew Resource Office by delivering crew briefings, managing crew attendance and performance for 100+ crew members daily.Managed performance of a specific group of 250 flight attendantsMonitored on-job performance, implemented and enforced company policy, documentation, investigation, and counseling of company policy infractionsLed, planned and implemented projects to boost employee engagement, including roll-out of in-flight department focused volunteer/service events, Probationary Flight Attendant Work and Hawaiian Culture Class, and Hawaiian culture based workshops relevant to job requirements.Collaborated with executive team to create and implement new uniform rollout (2018)