Worked in both front and back office as I was highly involved in the functions of the school organization while entertaining walk-in clients, phone call, and email queries.• Counseled incoming new students to courses that best suit them.• Delegate all inquiries both walk in and phone calls. • Collecting payments whether in cash, check, or credit• Coordinated daily cash logs to the accounting department. • Assisting people who would like to borrow books from the library• Receiving late penalties from the library• Entertaining translation service clients in case the translation officer is away• Printing translated documents and double checked them before releasing to the client• Maintaining cleanliness in the reception area• Balances cash drawer by counting cash at beginning and end of work shift• Tallying books for inventory• Providing quotation and SOA to potential clients• Documented all mistakes and lapse to further improve the system’s shortcomings.• Organized course schedules for university classes in our system.• Managed and responded to any project related email.• Wrote business letters, reports, minutes of the meeting using Microsoft Office• Created database of potential attendees/companies• Maintains customer confidence and protects operations by keeping information confidential. • Handled all media and public relations inquiries• Served as central point of contact for all outside vendors needing to access gain to the building• Perform other clerical receptionist duties such as filing, photocopying• Perform general administrative tasks (release checks to suppliers/vendors; receive letters and billings; receive payments and issue official receipts for enrollments, translation and other AFM functions as assigned by the Administration)• Handling and providing content in all social media platforms of Alliance Française de Manille

Contributed to the Philippine-European Business Directory 2015 (ASEAN Perspective). Helped European businessmen market their products to the Philippines (e.g., Paderborner German beer marketed to FamilyMart and Waltermart, Rotho German food container marketed to Rustan’s Supermarket)