Development of all opening processes: target groups and marketing analysis, financial and competition analysis, construction supervision, local and on-line marketing and advertising. Generating and implementing systems for reservations and bookings, financial management, retail and stock procurement, reception and concierge organisation, brand design, recruitment, training and maintenance. Development of a thriving business from conception through seven years of successful operation and growth; working across every discipline of the company.

Supervision of daily duties and events, training and management of personnel, training and resources.

Responsible for the fleet service, managing the volunteer drivers and team members face to face. Welcoming high profile VIP clients, organizing and coordinating the transport service at London Heathrow Airport.

Organisation and coordination of events, design of promotional material, welcoming and helping visitors, membership sales, office and IT folder systemization.

Creating tours, reservations, financial systems, selection of tour guides.

Tour sales, tourist information/ advice/ recommendations, bookings, exchanging money.