Thalita Oliveira Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Provided exceptional customer service, promptly addressing inquiries and ensuring client satisfaction. Managed office services including reception, mail/shipping, and general administrative support, maintaining meticulous attention to detail.Prepared and maintained conference rooms for executive meetings, ensuring optimal setup and functionality.Supported life safety efforts, including badge access, audit reports, and general security administration, ensuring compliance with safety protocols.Assisted with internal and external customer support, providing accurate information and efficient service.Independently completed various Workplace Solutions activities such as workspace set-up, A/V support, catering setup, and floor operations support.Supported planning and execution of on-site meetings and high-profile events, ensuring a seamless office experience.Managed vendor relationships and ensuring vendor compliance.Prepared, analyzed, and pulled data reports related to office bookings and activities, supporting process improvements.Skills: Customer Experience · Attention to Detail · Administrative Assistance · Time Management · Event Coordination · Vendor Management

Calgary, Alberta, Canadá

Provided exceptional customer service, promptly addressing inquiries and ensuring client satisfaction.Supported administrative projects, maintaining meticulous attention to detail and facilitating efficient documentation processes.Produced and proofread various documents and correspondence, ensuring clarity, professionalism, and accuracy.Ensured compliance with health and safety protocols, contributing to a safe and secure work environment for staff and clients.

São Paulo E Região, Brasil

Managed financial accounts payable and receivable, ensuring accurate and timely processing of transactions.Utilized specialized judicial software for credit/debit analysis, payment controls, and bank reconciliation, optimizing financial processes.Generated comprehensive reports and facilitated client payments, invoicing, contracts, and overall administrative management, contributing to efficient operations.Handled external communications, effectively managing social media channels and coordinating events to enhance brand visibility and engagement.Provided vital support in HR functions and facilitated productive company meetings, fostering a collaborative and supportive work environment.

São Paulo E Região, Brasil

Proficiently managed incoming calls, promptly directing them to the appropriate contacts and delivering exceptional customer service.Warmly welcomed and assisted customers, ensuring a positive and professional experience for all visitors.Handled correspondence efficiently, guaranteeing the timely and accurate delivery of messages.Provided comprehensive administrative support to the executive team, contributing to the smooth operation of daily tasks.Managed calendars effectively, coordinating appointments and meetings to maximize productivity.Implemented a systematic document archiving system, enhancing retrieval processes and organization efficiency.Maintained meticulous records of customer and supplier information, ensuring accuracy and up-to-date records.Proactively organized meeting rooms, creating a conducive environment for successful and productive meetings

Bachelor'S Degree, Business Administration And Management, General

Education record