Determined staffing requirements, trained new associates, and oversaw personnel processes; Managed staff of 36 professionals.Developed a culture that embraced the company’s core values.Maintained a professional, clean, and safe environment for employees, members and guests.Planned and directed activities such as sales, promotions and providing professional services.Reviewed financial statements. Selected Noteworthy Results:Promoted within 12 months for exceptional membership sales, client relations, and leadership skills.Set and achieved membership and retail sales and profitability goals, improving sales.Maintaining Inventory and monthly budgets.Training future and current Business Managers.

Provided outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment.Educated clients on merchandise and services offered to promote a positive customer experience.Established professional relationships with members and guests to maintain and increase member retention.Trained new associates on procedures, sales, and customer retention.Selected Noteworthy Results: Recognized as the number one seller for memberships in Florida for one year.

Organized, monitored and participated in children’s recreational activities for newborns to five years olds.Read to children and taught simple painting, drawing, handicrafts, and songs; Assisted with homework as needed.Instructed children in health and personal habits, such as eating, resting, and toilet habits. Dressed children, bathing when necessary, and changing diapers.Served FDA health approved meals and snacks and regulated rest periods.Accompanied children to and from school and on field tripsKept records on individual children, including daily observations and information about activities, meals served, and medications administered.Identified signs of emotional or developmental problems and brought to parents/guardians attention.Sanitized toys and play equipment; organized and stored toys and materials to ensure order in activity areas.

Assisted with dispatching with transportation for patients between care facilities.Billing, invoices, and collections.Tracked employee hours for payroll; Prepared and tracked proposals for growth in clientele.Answered and directed phone calls as needed; Provided assistance to subcontractors involving their respective paperwork; Assisted customers with inquiries and scheduling.Completed evaluations to assess drivers