Remote Virtual Assistant
CurrentAssist the customer in resolving issues & answering queries regarding the services provided by the company through phone calls, emails and social media.Drafts & generates business related documents such as quotations, invoices, agreements and company profiles.Manages emails, appointments, phone calls & liaise with customers.Maintains & updates vendors/customers data in the provided databases.Escalates inquiries & request to the PIC.Makes travel arrangements such as hotel reservations & other transportation bookings.