Assist the customer in resolving issues & answering queries regarding the services provided by the company through phone calls, emails and social media.Drafts & generates business related documents such as quotations, invoices, agreements and company profiles.Manages emails, appointments, phone calls & liaise with customers.Maintains & updates vendors/customers data in the provided databases.Escalates inquiries & request to the PIC.Makes travel arrangements such as hotel reservations & other transportation bookings.

Assisted the lead researcher in gathering responses in the field of hotel management.Collected and analyzed data.Disseminated data and gathered responses through social media and others.Managed and responded to the survey-related queries.

Assist the customer in resolving issues & answering queries regarding the services provided by the company through phone calls, emails and social media.Drafts & generates business related documents such as quotations, invoices, agreements and company profiles.Manages emails, appointments, phone calls & liaise with customers.Maintains & updates vendors/customers data in the provided databases.Escalates inquiries & request to the PIC.Makes travel arrangements such as hotel reservations & other transportation bookings.

Assisted the primary lawyer and immediate supervisor in executing general administrative operations such as legal correspondences that covers sales & purchase agreements, summons and general legal letter.Managed phone calls, scheduled meetings & reminders, maintained filing systems and attended clients' queries.

Prepared correspondences such as emails, letters and maintained filling system (electronic and physical).Entertained phone calls, scheduled appointments & maintained office budgets.Performed general administrative duties.

Performed general administrative duties that covers the preparation of invoices, quotations & reports.Managed emails, letters, phone calls and meetings.