Thame Go Email & Phone Number

Cebu, Central Visayas, Philippines

• Respond promptly and professionally to customer inquiries via emails.• Resolve customer issues and complaints efficiently, ensuring high customer satisfaction.• Maintain a thorough understanding of our products and services to provide accurate information and support.• Document interactions and transactions, recording details of inquiries, complaints, and actions taken.• Work collaboratively with other team members and departments to resolve complex issues.• Handles ticket escalations, investigating customer accounts for any fraudulent activities.

Cebu, Central Visayas, Philippines

• Understand client policies and guidelines.• Review and analyze user reports of abusive content found on platforms and decide, based on a predetermined set of rules.• Maintain the reputation of the business• A sharp eye in identifying any possible scam on user profiles• Monitor each profile on the platform and make sure that it falls within the standards and/or community guidelines.• Provide customer support• Investigate issues or violations

Cebu, Central Visayas, Philippines

• Ensuring legal compliance and safety of content uploaded on the platform.• Address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children.• Responsible for the development, improvement, and maintenance of standards for the security of online communities.• Improves the content management strategy for short video platforms.• Coordinating with supervising departments for timely management of content that violates our policies.

Cebu, Central Visayas, Philippines

• Welcome patients to the facility• Complete all admissions paperwork and enter it digitally• Verify medical insurance coverage and benefits for each patient• Schedule appointments for consultations, tests and procedures• Answer phone and email inquiries• Address any patient complaints or concerns• Perform clerical work such as filing, copying and faxing

Cebu, Central Visayas, Philippines

• Intake Process Entering of patient demographics• Enter daily charges from multiple practices in a timely and accurate manner• Apply patient co-pays, adjusting of money, write offs.• Place appropriate notes on accounts when needed• Access multiple practices EHR systems to collect proper information needed to enter charges• Communication with other departments like A/R and Patient Accounts daily• Follow all proper protocols for practices and insurances

Cebu, Central Visayas, Philippines

• Receives, processes, and ensures document classification and elements are completed and transmitted to clients. Could also require outbound correspondence from the client to be processed.• Receives documents from both electronic and hard copy form for processing.• Sorts, images, documents, files, and archives by form type.• Identifies documents and their purpose; creating a database of information.• Classifies documents based on contract requirements.• Captures information based on client requirements.• Verifies data from automated data extraction tools.• Ensures transmission of processed data to appropriate next level.