Development And Support Analyst
CurrentResponsible for providing specialized technical support and ongoing development of solutions in the healthtech sector. Direct engagement with clients to identify needs, implement improvements, and resolve issues through bug analysis and resolution. Proactive evaluation of API performance and functionality, developed in PHP and C#, ensuring their effectiveness and integrity.Management and tracking of support tickets, focusing on quick and efficient problem resolution. Monitoring and… Show more Responsible for providing specialized technical support and ongoing development of solutions in the healthtech sector. Direct engagement with clients to identify needs, implement improvements, and resolve issues through bug analysis and resolution. Proactive evaluation of API performance and functionality, developed in PHP and C#, ensuring their effectiveness and integrity.Management and tracking of support tickets, focusing on quick and efficient problem resolution. Monitoring and performance analysis of Oracle databases using SQL to optimize and diagnose performance bottlenecks. Development of new SQL scripts for data extraction and integration with the client's ERP, aimed at automating and improving business processes. Show less