Thamil Selvan Email and Phone Number

Seeking Senior Level Consultancy / Project Management Assignment by utilizing experience and following skills…Technology Service Delivery Manager over two years of industry experience with strong Analysis, Project Management skills from inception to completion. ITIL certified professional with a very good understanding of ITIL processes and frameworks. As a Service Delivery Manager performed detailed root cause analysis (RCAs), created/updated knowledge bases, worked on improving incident/problem change, tracked all issues to closure during and post-warranty periodExposure in client interaction, project transition and team building for support delivery.Efficient team leader with excellent communication, interpersonal and troubleshooting capabilities.Visited European Countries i.e. Belgium and Netherlands, twice for overseeing transition activities during association with ABN Ambro and RBS and established an offsite team in India for giving support