Thamol Narongsaeng

Thamol Narongsaeng Email and Phone Number

Device care policy and planning Manager at Total Access Communication @ Onelink Technology
bangkok, krung thep, thailand
Thamol Narongsaeng's Location
Bangkok, Bangkok City, Thailand, Thailand
About Thamol Narongsaeng

After sales Service Management to work with sales&Product team to ensure the company will have the smooth support repair service as mobile device to consumers.This require the experience in process for repair,spare part planing,service level agreement(SLA) from repair vendor and our operation must be complete and not over 2% while not too high defected of mobile device so that consumer satisfaction relate repair on mobile device together.

Thamol Narongsaeng's Current Company Details
Onelink Technology

Onelink Technology

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Device care policy and planning Manager at Total Access Communication
bangkok, krung thep, thailand
Website:
onelink.co.th
Employees:
14
Thamol Narongsaeng Work Experience Details
  • Onelink Technology
    Asst.Quality Delivery Director
    Onelink Technology Nov 2019 - Present
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  • Dtac
    Device Care Policy And Planning Manager
    Dtac Feb 2015 - Present
    319 Chamchuri Square,25Th Floor,Phayathai, Bangkok,Thailand
    Manage operation for after sales service.Manage repair turn around time from vendor (such as ZTE,Samsung,Acer,HTC,and Dtac house brand)Initiate process for repair to service center.Support internal team for after service in Corporate consumer.
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  • Brightstar(Thailand) Co.,Ltd.
    Assistant Logistics Manager
    Brightstar(Thailand) Co.,Ltd. Feb 2012 - Jan 2015
    319 Chamchuri Square,15Th Floor, Phayathai,Bangkok,Thailand
    Implement After sale service operation related to high products brand (i.e. Apple product,Samsung,Blackberry,HTC,Huawei,ZTE and LG) Initiate process to after sale service and manage repair turn around time with service repair center for mobile device (handsets,tablet) since consumer walk in to the DTAC shop,EMS post and dealer authorization from Thailand operator (DTAC).
  • Newtel Corporation Company Limited
    Aftersales Manager
    Newtel Corporation Company Limited Jan 2010 - Jan 2012
    100/21 Vongvanij Building,14Th Floor,Rama9 Road,Huaykwang,Bangkok,Thailand
    Initiate process and design Service shop for repair mobile device (Wellcom Brand) since survey location, negotiate to Land lord,budget control,finding outsource and control system.Training product and service to our dealer/Distributor.Submit document for Type approval to NBTC.
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  • True Corporation
    Senior Engineer
    True Corporation Feb 2002 - Jan 2010
    True Tower, 27Th Floor,Ratchadapisek Road,Huaykwang,Bangkok,Thailand
    -Initiate &Development new project in order to support Sales & Back office activities.Initiate & Development Multimedia Van project (11Units) for 20 million baht of Budgeting to marketing strategic.-Implement system for after sale service in mobile device(Apple product ) as True operator.-Manage ware house operation to QC and QA for mobile device.-Support product for make decision and select mobile product to sale.
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Thamol Narongsaeng Education Details

Frequently Asked Questions about Thamol Narongsaeng

What company does Thamol Narongsaeng work for?

Thamol Narongsaeng works for Onelink Technology

What is Thamol Narongsaeng's role at the current company?

Thamol Narongsaeng's current role is Device care policy and planning Manager at Total Access Communication.

What schools did Thamol Narongsaeng attend?

Thamol Narongsaeng attended Ramkhamhaeng University, Mahanakorn University Of Technology.

Who are Thamol Narongsaeng's colleagues?

Thamol Narongsaeng's colleagues are Phantawee Khongsawat, Kanokporn Sealio, Patsatapon Ruechai, Wissarut Vongbiasat, Suphawat Yingjamsiri, Pang Phawitchayada, Chitipat Ketsaard.

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