Tham Tze How Email & Phone Number

Cyberjaya, Selangor, Malaysia

• Subject matter expert for a report depository system in the bank.• Ensure that service level agreements are met. Maintained zero medium/high cases 6 years.• Manage audit and prevent audit finding within the system. Maintained zero medium/high audit findings for past 6 years.• Implemented more than 10 project/change request yearly for the system. (E.g. GST implementation, DuitNow, etc.)• Ensure system is capable in Business Continuity Planning and Disaster Recovery.• Liaise with internal/external business and technical partners.• Implement process improvement for the bank every year.• Individual development in bank digital transformation.

Puchong, Selangor

• Setup new store system (SAP), provide on-site system training & support, successfully achieved first HomePro store opening in Malaysia within 3 months.• Setup first distribution center in Malaysia and provide on-site system training & support.

Oracle Finance• Supporting modules: AP, AR, GL, CM and FA.• Month End finance closing monitoring. Ensure jobs and requests running completely in Oracle Finance.• Change request / Bug fix Preparing Impact Analysis and performing System Integration Testing.SAP• Supporting module: FI• Month End finance closing monitoring. Coordinate target closing month recovery and give green light to end user on performing month end processes.• Change request / Bug fix: Performing System Integration Testing.• Project: E-Invoice. A project which allows suppliers to perform invoice matching through B2B portal. Responsible in performing SIT, monitoring UAT and system introduction to end users.

• Manage more than 10 new store opening including hardware/software installation and system setup.• New system implementation for whole Malaysia stores.• Store system 2nd level support.• System quality assurance.

Bachelor'S Degree, Information System Engineering

Diploma, Information System Engineering