Tham Tze How Email & Phone Number

Cyberjaya, Selangor, Malaysia

• Subject matter expert for a report depository system in the bank.
• Ensure that service level agreements are met. Maintained zero medium/high cases 6 years.
• Manage audit and prevent audit finding within the system. Maintained zero medium/high audit findings for past 6 years.
• Implemented more than 10 project/change request yearly for the system. (E.g. GST implementation, DuitNow, etc.)
• Ensure system is capable in Business Continuity Planning and Disaster Recovery.
• Liaise with internal/external business and technical partners.

Puchong, Selangor

• Setup new store system (SAP), provide on-site system training & support, successfully achieved first HomePro store opening in Malaysia within 3 months.
• Setup first distribution center in Malaysia and provide on-site system training & support.

• Oracle Finance
• Supporting modules: AP, AR, GL, CM and FA.
• Month End finance closing monitoring. Ensure jobs and requests running completely in Oracle Finance.
• Change request / Bug fix Preparing Impact Analysis and performing System Integration Testing.SAP
• Supporting module: FI
• Month End finance closing monitoring. Coordinate target closing month recovery and give green light to end user on performing month end processes.

• Manage more than 10 new store opening including hardware/software installation and system setup.
• New system implementation for whole Malaysia stores.
• Store system 2nd level support.
• System quality assurance.

Bachelor'S Degree, Information System Engineering

Diploma, Information System Engineering