Thana Lashmi V. Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Built and led a successful team from the ground up, consistently driving high performance, purpose, direction, and motivation• Spearheaded 10 projects, including the development and deployment of project schedules, scopes, budget estimations, and implementation plans, with a focus on risk mitigation• Successfully implemented the JPM Coin integration project with JPMorgan• Implemented integration with Client’s in-house system to enable sending payments using a wallet and completed a major revamp of the payment• Experience working in bank payment integration, including: JPM Singapore MY, ID, HK module• Experience handling SWIFT CBPR+ migration for payment files: MT940 MT942, MT101• Experience managing a cash management system that includes features for forecasting, tracking, and reporting corporate cash flows. The solution enables management of cash flows (including in various currencies) across multiple, including international, company branches, and across complex bank account structures, including pre-deal forecasting, dealing, settlement, and account postings• Effectively coordinated with cross-functional teams to align project requirements, deadlines, and schedules, resulting in successful project outcomes through strong collaboration with staff from various departmental teams• Proactively monitored and analyzed project progress, making necessary adjustments to scope, timelines and costs to ensure successful completion of project requirements and deliverables• Built and maintained strong relationships with key client stakeholders, acting as a primary point of contact for project status updates and changes• Expertise in creating statement of work, proposals, and quotations for new projects and enhancements to existing systems• Assisted the support team in ensuring that customer issues were resolved within the contracted service level agreement (SLA)

Malaysia

• Effectively led and managed a total of 3 projects: local and international banking projects and change requests, ensuring the success in achieving project goals• Managed the digital corporate banking system project for Sterling Bank Asia, which included corporate banking and investment banking services such as loans and other credit products, cash management services, trade finance with payment integration, and employer services such as payroll payment • Managed the second phase of digital retail banking system project, which included integrating with CARDLINK, enabling the bank to maintain and manage debit and prepaid cards for retail customers• Managed a project on Loans Origination System• Managed client interactions at all levels, demonstrating strong communication and interpersonal skills• Managed both on-site and off-site project teams in alignment with implementation strategies• Collaborated with other management groups to ensure proper deployment of human resources, skills, and processes in order to maintain hallmark standards for project deliverables• Demonstrated expertise in creating and maintaining all project documentation, including resource and commitment plans, risk and mitigation registers• Enforced project or project team reporting procedures and ensured compliance with CMMi standards adopted by the organization• Experience in running projects under CMMI level 5 capabilities, with a focus on improving process performance through incremental and innovative technological changes and improvements• Conducted post-implementation reviews and analysed lessons learned for future project implementations• Empowered team members, resolved conflicts among staff, and addressed post-production issues to ensure smooth project execution

Project Manager| August 2015 – May 2020Senior Software Developer| June 2015 – August 2015• Defined project management standards and executed associated tasks, gathered information from key-users across departments and created process flow and standard operating procedure documents• Planned and managed the system development lifecycle of applications, including scope, objectives, planning, organization of testing, reporting and implementation of projects• Successfully led a total of 31 projects to completion under tight deadlines• Expertise in translating stakeholder requirements into clear and actionable deliverables such as: Functional specifications, Use cases, User stories Workflow/process diagrams, Data flow/data model diagrams• Skilled to identify and reconcile errors in client data to ensure accurate business requirements• Implemented policies, system monitors, and controls to ensure effective management and reporting of all corporate initiatives within the program• Supervised and led program/project team to manage the impacts and interdependencies between programs and worked to ensure initiatives met goals and objectives• Achieved and maintained PCI DSS Certification through effective management• Successfully launched over 20 projects, including large-scale implementations, within schedule and budget• Developed project organization chart and timeline, implemented change management practices with both users and technical teams to achieve project objectives• Resolved issues faced by end-users from various management levels by troubleshooting and providing solutions

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

IT Manager May 2013 – Feb 2015System Analyst/Programmer Jul 2007 – Apr 2013Senior Programmer Aug 2006 – Jun 2007Programmer Nov 2004 – Jul 2006• Oversaw the implementation of IT application projects• Established project organization chart and timelines• Application planning and oversight of System Development Lifecycle• Successfully implemented change management practices with both users and technical team, resulting in the achievement of project objectives• Conducted research and developed new technologies/features to meet the specific requirements of the client and enhance system flow• Involved in the system analysis, design of application architecture, and establishment of database relationships, leading to the successful implementation of the proposed system• Resolved issues faced by end-users from various management levels by troubleshooting and providing solutions• Prepared and developed training materials for applications implemented during the go-live phase• Adhered to authorized procedures, sought assistance when guidelines were inadequate, and proposed significant deviations when unanticipated problems arose• Performed thorough testing on a case-by-case basis to ensure full functionality of the deliverables• Delivered exceptional customer service support for existing products, and effectively negotiated and delivered enhancements• Conducted reviews of team deliverables to ensure quality and accuracy before client submission• Participated in reviews and quality assurance procedures by preparing in advance• Developed performance objectives and efficiently allocated resources to meet the needs of senior management and identify necessary resources and assign individual responsibilities• Demonstrated ability to create and execute project work plans, adapting as necessary to changing needs and requirements• Responsible for maintaining the completeness, accuracy, and proper storage of all project documents

Bachelor Of Science - Bs, Business Computing, 2Nd Grade

High School Diploma, Information Technology, Gpa 2.5/4.0

Stpm, Science

Certificate, Computer Science, Gpa 3.14/4.0

Spm, Economics