Thanach Watcharasriroj Email & Phone Number

Thailand

Thailand

- Supported the successful implementation of an 800 million Baht Core Banking System project, ensuring a seamless transition. This significantly enhanced operational efficiency and customer satisfaction.- Applied active listening and logical thinking in distilling complex meeting discussions, averaging 5 hours per meeting across 4 meetings each month. This process resulted in more accurate minutes and actionable insights, enhancing reporting accuracy and aiding stakeholders in strategic decision-making.- Designed and developed an Excel-based accrual interest calculation model for around 100,000 customer loan accounts. This model significantly accelerated the business unit's reconciliation process, ensuring accurate data integration from two systems during data conversion testing.

Thailand

- Pioneered and crafted performance dashboards, empowering the operational team to swiftly detect unusual KPIs. This proactive initiative resulted in a substantial reduction in issue resolution time, enhancing the team's ability to address operational challenges promptly.- Shaped new operational initiatives for senior management, such as the implementation of the new fleet incentive scheme. Actively led the communication of its impact to stakeholders, collaborating closely with cross-functional teams. Ensured a comprehensive understanding of the initiative, facilitating effective communication channels. Addressed stakeholder concerns and successfully fostered alignment with organizational objectives. Notably, the implementation of the new fleet incentive scheme resulted in a reduction of Cost per order for Last-mile operations by approximately 1 THB, impacting around 500,000 to 700,000 orders.

Thailand