Lead cross-team Payment product delivery building Payment Authorization Platform enabling new In-Store and Online customer shopping experiences.► Digital and Store Checkout Modernization► Payment Authorization Gateway► Secure Handling of Payment Data► POS, Device Software Development

Non-profit to build curriculum, delivery of Data Science Education in High Schools. Product offering - “Data Sparks” (Live recorded lessons) to teach statistics and machine learning concepts.

Led product teams building data, security features for market-leading data management suite. Team deliverables accounted for $100M+ of annual revenues, enabling Fortune 500 companies to build new SaaS, AI/ML, analytic products and services on top of their data. Coached product teams toward continuous value delivery - building products while improving platforms to deliver to customers more efficiently. ► Facilitated Story Mapping allowing multiple teams to align on product vision while making customer needs and experiences visible. Improved teams’ ability to plan releases, define incremental deliverables and have clear understanding of value to be delivered.► Increased customer engagement. Defined repeatable processes for efficient collaboration and learning opportunities between development teams and customers. Scheduled customer visits with product development, UX teams to see customer experience firsthand.► Advanced enterprise Agile product delivery and platform initiatives, able to release 4x faster and deliver value early to customers. Shared team process delivery improvements across organization - best practices for testing and automation, instant deployment of testing, integration environments.► Mentored new product owners, growing product owner community of practice. Proposed and built curriculum for onboarding and training Agile product practice team members.

Agile product delivery lead and coach for delivery teams building a medical data product platform for clinicians and Healthcare delivery organizations. Platform processed multi-year data sets of populations, conditions and outcomes to provide predictive analytics and identification of treatment gaps and trends.► Led release planning and product delivery alignment activities. Defined and prioritized product deliverables.► Instructed 20+ teams on Agile delivery (Agile product development, Scaled Agile - SAFe). Provided daily coaching on team roles, training continuous delivery techniques to increase creation of new product features in shorter cycles.

Agile Coach and Scrum Master leading Agile adoption and transformation initiatives. Managed data warehouse, mobile application product development to deliver business intelligence and adaptive survey capabilities to the U.S. Census. Delivered mobile point-of-sale capability product and enterprise mobility portfolio projects for the U.S. Postal Service. ► Developed business intelligence system for the U.S. Census Bureau using Agile product development practices and frequent engagement with users. Solved the incremental challenges of acquiring the right data by partnering with users to ensure we understood their needs and use scenarios. Resulted in a more flexible platform that provides real-time insight on daily survey operations, ability to change field survey strategy quickly, and move toward Census goal of adaptive survey design. ► Established, implemented and matured Agile lifecycle practices. Built roadmap and plans for enterprise Agile transformation initiatives. Increased Agile collaboration and delivery of new product features in shorter release cycles.

Agile DevOps Scrum Master and manager for infrastructure/operations, development and deployment teams to deliver Search and Recommendation products and services. Rapid product and feature delivery of platforms (Solr, Lucene, Hadoop, MapReduce) to provide video consumers with relevant search and recommendation results. ► Product delivery and deployment of features to search platform returning immediate (0.06 sec.) relevant search and recommendation results, customized to user activity and context.► Implemented Agile methodology, resulting in 300% increase in product and feature launch cycles, deployment of services powering 25 million set-top boxes, mobile devices.► Reduced solution stack footprint by 50%. Converted solution to be available via APIs to accelerate development of next-generation search and recommendation data products.

Program/Project Manager, Agile Scrum Master leading multiple teams (30-50 staff) to provide travel and loyalty technology products, secure transaction processing for parent company, Carlson (10,000+ employees worldwide), its divisional enterprises, and their clients. Project lead for consulting and project portfolio management for clients in the finance sector, partnered with Capital One, Chase, Bank of America, Merrill Lynch, to provide IT capability solutions.► Managed projects to build and extend the loyalty travel redemption platform, which resulted in multi-million dollar revenue increases over its lifespan. ► Led legacy compatibility team for platform redesign project, which earned 2007 induction into Carlson Honors for Team Project.► Managed internal IT initiatives: SAS 70 audit, infrastructure, systems, upgrades, migration projects, PCI Compliance, efficiency/process improvements.