Working directly with the upper management and vendors finding new solutions and finetuning existing. Wide knowledge on available technologies and trends in the market. Strong negotiation skills and ability to read between the lines to find the needs of customer. Excellent troubleshooting ability with a gift to pinpoint the root cause and provide a solution with the resources at hand. All round thinking and ability to foresee the gaps that might arise in any given solution and ways to compensate. Extensive experience in systems and storage hardware, networking, security and software in a plethora of vendors. Extensive knowledge on virtualization environments and solutions including but not limited in VMware, Hyper-V, OVM, Citrix XEN, DATACore and others. Excellent knowledge on Microsoft related products and its Cloud solution (Azure) where we were cased studied.(https://customers.microsoft.com/en-us/story/cypriot-telco-sharpens-competitive-edge-by-moving-to-t)Previous experience with clients while working at Mechatronic and P.M.Tseriotis, on the implementation, design and configuration of BOC’s network combined with my work experiences at ComputerLine and Logicom provided me with extensive technical knowledge on the hardware and software areas of computers and networks on a broad range of products. Other projects also include but are not limited to Nicosia municipality, Petrolina and the Airports of Larnaca and Pafos.Specialties: ITIL v3 FoundationBlackBerry Technical and Sales support Associate (Small, Medium Business and Enterprise) (BCSA140,BCSA141BIS,BCSA240BWC,BCTA40,BCMSA40,BCESA41,BCMSA41)Advance Unix Administration (Solaris 9)Nortel Networks Preside MDM Passport Network ProvisioningInterconnecting Cisco Network DevicesWindows 2000 Professional and Server (MCP)Microsoft Windows 2000 Professional (MCP)