I am an accomplished and results-driven professional, I bring extensive expertise in overseeing customer care, digital sales platforms, and CRM to enhance organizational success. Throughout my career, I have consistently delivered impactful outcomes by implementing process improvements, managing cross-business unit customer care organizations, and driving positive transformations.My proficiency lies in increasing customer satisfaction, enhancing sales team efficiencies, and expediting after-sales functions. I excel in leveraging market development activities, measuring customer responsiveness, identifying root causes of performance issues, and providing customized solutions tailored to organizational needs.With a proven track record in complex business environments, I am adept at employing exceptional leadership approaches that align with strategic goals and deliver tangible results. My commitment to driving revenue growth through customer-centric strategies and operational excellence positions me as a valuable asset to any organization seeking a dynamic and results-oriented professional.
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Head Of Business DevelopmentSeedersAthens, Gr -
Growth Performance Hub Head Central & Eastern EuSanofi Jul 2021 - Jul 2023Central & Eastern EuIn my most recent job role, I played a key role in fostering organizational growth by creating a cohesive working environment through collaboration with diverse teams. This involved integrating efforts across departments and driving overall organizational development. To ensure alignment with organizational goals and objectives, I took charge of orchestrating the day-to-day operations of the Growth Performance HUB, streamlining processes, and enhancing… Show more In my most recent job role, I played a key role in fostering organizational growth by creating a cohesive working environment through collaboration with diverse teams. This involved integrating efforts across departments and driving overall organizational development. To ensure alignment with organizational goals and objectives, I took charge of orchestrating the day-to-day operations of the Growth Performance HUB, streamlining processes, and enhancing productivity.Specifically:I identified growth opportunities and played a pivotal role in facilitating market expansion within the Central & Eastern EU region.Additionally, I directed strategic planning initiatives aimed at increasing our market presence and overall profitability. Show less -
Head Of Trade & Shopper Marketing / Country Global Project Lead (Chc Curve-In)Sanofi Oct 2018 - Jun 2021Athens, Attiki, GreeceDuring this job tenure, I led strategic initiatives in trade and shopper marketing, taking charge of efforts to enhance brand visibility and elevate customer engagement. This involved spearheading the development and execution of marketing campaigns tailored for both trade partners and shoppers. I also optimized promotional efforts to achieve heightened market penetration.Additionally:I ensured the alignment of trade and shopper marketing strategies across various functions to… Show more During this job tenure, I led strategic initiatives in trade and shopper marketing, taking charge of efforts to enhance brand visibility and elevate customer engagement. This involved spearheading the development and execution of marketing campaigns tailored for both trade partners and shoppers. I also optimized promotional efforts to achieve heightened market penetration.Additionally:I ensured the alignment of trade and shopper marketing strategies across various functions to foster cohesive brand messaging.Through these efforts, I successfully increased incremental sales and brand visibility, making substantial contributions to overall business objectives Show less -
Business Intelligence & Cmi Mngr. (Gr & Cy)Sanofi Jan 2017 - Oct 2018GreeceAt this position, I took the lead in spearheading business intelligence and Customer Market Insights (CMI) functions within the assigned region. My focus was on providing strategic insights and supporting informed decision-making processes. To achieve this, I fostered cross-functional collaboration to efficiently collect and assimilate market intelligence. Moreover, I played a key role in enhancing organizational processes for the development of effective business plan strategies. -
Chc Customer Value Mgr. & Cyprus Business Lead (Gm)Boehringer Ingelheim Mar 2011 - Dec 2016GreeceAt this capacity, I provided strategic leadership, resulting in significant organizational and revenue growth. Concurrently, I enhanced CHC (Consumer Health Care) customer value management across both geographies. This involved orchestrating cross-functional duties, encompassing customer value optimization, sales, marketing, and operational activities in both Greece and Cyprus regions, ultimately leading to streamlined processes and improved business performance.Specifically:I led the… Show more At this capacity, I provided strategic leadership, resulting in significant organizational and revenue growth. Concurrently, I enhanced CHC (Consumer Health Care) customer value management across both geographies. This involved orchestrating cross-functional duties, encompassing customer value optimization, sales, marketing, and operational activities in both Greece and Cyprus regions, ultimately leading to streamlined processes and improved business performance.Specifically:I led the establishment of efficient business operations, ensuring a demonstrable impact on overall success.My efforts showcased operational excellence through the optimization of processes and the elevation of customer value, contributing to the overall success of the organization.My Prior Experience Highlights:Customer Value & Business Intelligence Manager, Greece & Cyprus Spearheaded the successful implementation of a cutting-edge CRM system, enhancing team computer literacy skills and paving the way for streamlined customer relationship management. Revolutionized the commercial organization by designing and implementing key aspects of Sales Excellence, including establishment of point-of-sale (POS) visit protocols, frequency guidelines, and the setting and monitoring of objectives and KPIs. • Performed thorough analysis of commercial coverage, route-to-market optimization, and strategic market penetration.• Crafted and executed a Sales Excellence strategy for the CHC commercial organization.ITS Business Application & Helpdesk Management, Greece On Premise Key Account Management, Allied Domecq SA - Pernod Ricard (FMCG) Ground Operations Management, Intermed Travel Consultants Ltd. (Tourism) Show less
Thanasis Michanetzis Education Details
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National And Kapodistrian University Of AthensBusiness Administration And Management, General -
Hellenic Open UniversityComputer Science
Frequently Asked Questions about Thanasis Michanetzis
What company does Thanasis Michanetzis work for?
Thanasis Michanetzis works for Seeders
What is Thanasis Michanetzis's role at the current company?
Thanasis Michanetzis's current role is Head of Business Development.
What schools did Thanasis Michanetzis attend?
Thanasis Michanetzis attended National And Kapodistrian University Of Athens, Hellenic Open University.
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