 Establish and drive the sales plan to achieve monthly and yearly sales target. Lead the sales team in daily operation to ensure visit plan and execution as per plan. Analyse and review the whole company sales trend and sales performance by area, division and customer type and provide report to management to discuss in management meeting.  Lead in strategic plan for market expansion areas. Develop and design The Road To Market model for new potential areas. Plan and execute the seasonal event within the store area. Review sales effectiveness for both sales team and store to make sure to achieve target. Set yearly target and monthly target for sales team. Manage the delivery team to make sure all the delivery process done within a day.

 Classify and understand the targeted customers and drive relevant package sales. Make the deal with customers and convince the long term partnership contract. Understand the market and design the user campaign and customer partnership plan. Manage the team execution as per plan, contract and tie-up with all planned outlets. Analysis and review the activation outlets to measure the effectiveness of activation plans. Deal with the customer for monthly partnership user champaign.

• Get 100% distribution and deliver the sales volume objective for all brands.• Survey the market and design trade terms, consumer promotion and activation plan in every quarter and provide to Line Manager and Sales Director within the timeline.• Activation and execution as per plan, contract, and tie-up with all planned outlets.• Analysis and review the activation outlets to measure the effectiveness of activation plans.• Manage the cash collection for every credit outlet to make sure to get credit on time.• To visit the outlets according the call plan to maintain and build up strong relationship with customers.• Provide product knowledge training and general knowledges to internal team members (Sales Rep and BA) and outlet employees (waiters, waitress and bartenders).

• Provide sales analysis report to Sale Director (sales trend, depletion, stock level and overdue) for nationwide.• Manage the cash collection for nationwide make sure to hit monthly collection target.• Organize and support Sales Director for Branches and Market Visit.• Act as key presenter with precise translation in reviewing promotion calendar (KA, Branches, MOT) and in meeting with trade partners.• Closely follow up with branches on action plan and ensuring implementation is happening. • Measure, report and review training and coaching effectiveness that conducted.• Following up with key trade partners and wholesaler on branch response and implantation status.• Assist Sales Director to monitor CS team productivity.• Reporting to Sales Director, assist Sales Director for daily communication internally with branch sales team and externally with trade customers.• Act as key presenter to communicate with wholesalers, customers. Proposing business plan to customers and assist Sales Director to ensure prompt actions were taken.• Support Sales Director for recruitment interviews and conducting case studies with candidates. • Support Sales Director to conduct daily afterwork phone call checking with branches.

• Manage Meetings for Sales Director internally with Branch Managers, HODs, Commercial Strategy team, National Sales Manager, Regional Sales Managers, Cross Department and externally with Trades and Customers.• Manage and assist the Sales Director monthly expense.• Manage Meeting Minutes and make sure action points are progress/done.• Reporting to Sales Director, assist Sales Director for daily communication internally with Branch Sales Team and externally to trade customers. • Act as key presenter with precise translation for Sales Training, On/Off the job team coaching.• Act as key presenter to communicate and meet with wholesalers, customers. Proposing business plan to customers and assist Sales Director to ensure prompt actions were taken.• Support Sales Director for recruitment interviews and conducting case studies with candidates.• Support Sales Director to conduct daily after work phone call checking with branches.

• Daily checking the arrival list before shift and prepare advance the necessary documents to welcome guests.• Understand the special guest (VIP) arrival list and make sure to inform the respective departments for special requests.• Understand the guest’s special request for Room and manage the room assignment. • Provide information about amenities, area and venues and promote service.• Manage the daily cash flow. • Offer assistance with certain tasks (Eg. Confirmation travel arrangement, taking messages, Breakfast boxes and morning call if needed)• Address customers complaints and handle professionally. Escalate to Duty Manager when needed.• Check the VIP arrival room before guest arrival.• Manage and save the record the whole day arrival documents (for night shift).• Check the next day arrival for special requests and prepare necessary documents for morning shift. (for night shift)• Classify the early departure guests and check the corresponding bills to be ready for early departure. (for night shift)• Record information in logbook daily.

• Check daily arrival and arrange welcome letter, amenities, special gift to welcome guest.• Pre-arrange for guest sightseeing.• Provide information about amenities, area and venues and promote service during arrival.• Address customers complaints and handle professionally. Escalate to Duty Manager when needed.• Offer assistance with certain tasks (Eg. Taking messages, Breakfast boxes and morning call if needed)• Check the bill for every room usage and prepare advance for excellent departure experience.• Manage the amenities goods qualities and make sure stocks are enough for one trip.• Record information in logbook daily.

• Daily checking the arrival list before shift and prepare advance the necessary documents to welcome guests.• Manage the room assignment base on guest special request.• Provide the perfect information about sightseeing.• Assist car arrangement, moto-bike rental, and bicycle rental according the guest’s needs.• Offer assistance with certain tasks (Eg. Arrange booking for messages, table reservations for dinner/lunch, Breakfast boxes and morning call if needed)• Check the bill for every room usage and prepare advance for excellent departure experience.• Record information in logbook daily.

• Provide excellent Stage performance.• Offer excellent fan service.• Provide excellent stage presentation experience.