Thandiwe Nyathi Email & Phone Number

Johannesburg, Gp, Za

Johannesburg Metropolitan Area

Johannesburg Metropolitan Area

Designed and implemented social media strategies to align with business goals.Increased customer engagement through social media.Developed relationships with influencers to grow reach of company and create wider visibility.Conducted research to determine current benchmark trends and audience preferences.Suggested and implemented new features to develop brand awareness.Managed relationships with third-party vendors and suppliers to establish timely delivery of services.Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.Authored fresh and engaging press releases and prepared complete press kits.

Kempton Park, Gauteng, South Africa

South Africa

Motivated students towards learning and studying to build self-confidence and reduce fear of failure.Supported students with helpful study habits and exam strategies.Provided homework assistance using specific curriculum and materials.Taught students remotely using online video chat platform and other delivery channels.Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.Conducted group tutoring sessions to help students engage active learning and critical thinking skills.Responded to email and telephone requests to provide students with specific information.Used flashcards and other techniques to test and improve memory through practiced information retrieval.Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.Issued reports updating students, parents and teachers on student progress.Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.Graded and evaluated student assignments, papers, and course work.Registered student progress and attendance on database to enable tracking history and maintain accurate records.Developed and administered tests for students to measure academic proficiency and understanding.Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.Prepared quizzes, tests and examinations to gauge how well students were learning.

Johannesburg Metropolitan Area

Identified interested and potential customers with additional information regarding product.Addressed prospects' concerns and utilized persuasive techniques to turn guests into paying, satisfied customers.Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.Motivated team members to meet and exceed sales targets.Collected and managed all generated leads from promoters assigned to team on daily basis.Worked with team to achieve sales goals for products.Educated customers on product features and answered questions regarding product use.Increased sales by effectively communicating product benefits.

South Africa

Nestle YOCUTA Programme Workplace experience learning Catering and functionsCleaned and organized kitchen stations to promote team efficiency.Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.Delivered catered food and supplies to facility for on-time set-up.Maintained flexible work schedule to meet event needs.Monitored food preparation to determine correct temperature and proper cooking before serving.Reduced kitchen accidents by maintaining high standards of cleanliness and organization.Maintained high personal grooming standards and uniform presentation.Prepared sandwiches, salads and other specialty items according to customer specifications.Followed food safety practices and sanitation guidelines.Loaded dishes, glasses and tableware into dishwashing machines.Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.Placed orders to restock items before supplies ran out.Worked closely with front-of-house staff to facilitate excellent customer service.

YOCUTAPractical cooking Theory of catering Theory of business practice for caterers Workplace experience components

Johannesburg Metropolitan Area

Answered telephone calls and emails to assist customers in making reservationsAnswered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.Maintained files and records by implementing effective filing systems that boosted efficiency and organization.Liaised with housekeeping staff to verify service and maintenance of hotel standards.Reported facility and room maintenance problems to appropriate personnel for immediate remediation.Stored guest valuables in safe and individual boxes for security.Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.Changed bed linens and collected soiled linens for cleaning.Helped guests at tables when in need of assistance.Reset tables between guests by restocking low items and wiping down surfaces.Registered guest information on database to maintain accuracy and tracking information.Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.Verified ID and payment preference of guests to make transactions faster and more flexible.Provided keys, map and directions to room, restaurant and pool area to acquaint guests with hotel.Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.

Randburg

Diploma In Food And Beverage Operations Management, Restaurant/Food Services Management

Wines Of The World

Introduction South Africa Wine Course, Food And Beverage Operations Management

Advanced Diploma In Hospitality Management, Hospitality Administration/Management

Honours Degree In Tourism And Hospitality Management, Tourism And Travel Services Management

National Senior Certificate