South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand that delivers services for the world's biggest clients. PwC leads the way in human-led, technology-enabled professional services, working with clients to transform their businesses and make them fit for the future.

Schneider Electric is a French multinational corporation that specializes in digital automation and energy management. They offer a wide range of products and services aimed at improving energy efficiency and sustainability across various sectors, including homes, buildings, data centers, infrastructure, and industries. Their technologies help optimize the life-cycle of assets, reduce costs, and meet sustainability goals.In my role at Schneider Electric as a Commercial Excellence CRM Specialist, I was responsible for: • Optimizing Salesforce environment to align with corporate workflows.• Providing comprehensive support to diverse business units.• Reports and dashboards creation and management• Technical support provision• Stakeholder communication• Security and access control implementation• Integration with external systems

• Managed users in specified roles and all subordinate roles. • Assigned specified profiles to users in bFO (Schneider's Salesforce CRM). • Report and Dashboard Building for the Sales Team. • Business Process Analysis.