• Researched, implemented, and served as administrator of platforms that facilitate key organizational functions, such as CRM, project management, and scheduling software• Developed two websites with improved UX that increased average website session duration by 46%• Hired, onboarded, and managed part-time employees for specialized projects• Led the training and orientation of new faculty partner cohorts• Managed program development, such as assessing, updating, and evaluating existing courses as well as designing, testing, and launching new courses• Oversaw logistics, created materials, and taught sessions for onsite & online programs

• Automated or streamlined critical processes such as student registrations, distribution of course materials/information, and management of payment plans• Provided administrative support to the CEO, managed her calendar, and arranged meetings on her behalf• Managed large volumes of inbound communication on behalf of the CEO and the organization as a whole• Handled logistical tasks and provided live support for classes• Conducted research and provided solutions for pressing organizational problems

• Utilized the position's flexibility to relocate to Mexico City and become fluent in Mexican Spanish• Taught over 3500 one-on-one, online ESL classes to Chinese students from ages three to thirteen• Honed the skills to build trust and engage students in an online environment despite language barriers, age disparities, and cultural differences

• Directly supported 15-20% of Botswana’s Peace Corps Volunteers at a given time through regular check-ins, outreach programs, and confidential peer counseling• Referred volunteers to mental health resources and/or professionals as needed• Responded to volunteer calls in person to assist during/after crisis situations• Developed and facilitated educational mental health sessions during trainings• Collated and analyzed peer counseling data and reported findings quarterly• Improved data quality by developing a data informed peer counseling codebook

• Trained faculty of Gakhibane Primary School to utilize evidence based teaching methods, positive behavior systems, and literacy oriented English instruction• Mentored 39 students for three school terms in Life Skills like communicating effectively, reaching goals, having healthy relationships, and exercising leadership • Taught English to 200+ students ranging from ages 5-15 in varied settings • Established highly effective alternative English classes for struggling students• Co-taught 94 students essential computer skills for 3 school terms• Re-opened the Gakhibane Youth Center by organizing volunteer staff and training committee members to independently manage its operations

• Cultivated the skills and expertise necessary to independently conduct quality research in the social sciences • Effectively managed a three-semester project culminating in the successful development of a new psychological measure, a complete study, and a thesis• Developed the knowledge to be an informed consumer of academic research• Honed professional presentation skills along with critical reading and writing skills

• Coded results and methods of research articles for data analysis• Conducted extensive literature searching and screening • Worked cooperatively with a large research team to ensure continued progress