Conducted thorough application for Google for Startups, Startup Academy Vietnam 2022 using extensive research and Pitch Deck documentation skills, securing the company's position as one of the 50 selected startups, granting access to a 5-day intensive boot camp of Google for the board of managementAssessed new potential markets for the company's penetration strategy by carrying out thorough research about The Philippines and Myanmar, examining the current state of industry development, clarifying regulatory and legal frameworks, and discovering emerging trends and technology changes in the marketsOrganized an internal innovation Hackathon through three mainstream training sessions, internal communication, and an on-site day, increasing participants’ productivity through the Design Thinking approach and AI tools knowledgeConducted year-end reports and next-year strategies by coordinating key functional resources, collecting and conducting data analysis through Excel; ensuring fully aligned strategies between functional teams are ready with adequate resourcesBuilt a working protocol between the CEO and Business Units by utilizing the Design Thinking approach to define core processes, create effective communication to collect reports, and prioritize workload, resulting in the satisfaction of all five Heads and the CEO; boosting update frequency from weekly to daily

Developed performance estimation model by synthesizing raw data from the Admin Pannel and business estimations, utilizing Google Sheet as a dashboard platform, resulting in dynamic performance dashboard for the board of management.Developed and managed weekly partner prepayment process by building new policy for internal and external stakeholders, establishing worksheet template for data management, internal guidance and overseeing the entire process, ensuring the efficiency and effectiveness of the business operations.Implemented the digitalization of the internal signing process from paperwork using Jira Software, reducing lead time from 7 days to 1 day, and saving administrative costsRestructured and developed guidelines for the company collaboration workspace (Confluence and Jira), boosting information transparency and collaboration effectiveness for all 20 members of a business unitSuccessfully deployed an econtracts project with 200 partners, coordinating with four divisions spanning Product, Marketing, Account Management, and Data teams, ensuring legal compliance and a cost reduction of 55% compared to the initial solution