Thangallapally Sai Nikhil Email and Phone Number
With freshly minted degrees in Tourism and Hospitality from IGNOU and IHM Chennai, I've embarked on a journey at Uncle Sam's Kitchen, where my expertise in customer service and management is put to the test. At my core lies a passion for enhancing customer experiences, which I've honed through my tenure at ASTAM EDUCATIONAL CONSULTANCY, achieving a 60% reduction in customer waiting time and a 40% workload decrease through AI tools and innovative process models.My educational endeavors have not only equipped me with theoretical knowledge but have also instilled a dedication to efficiency and data management, evident in the restructuring of service processes at Bhumi. As I navigate the vibrant hospitality industry, my goal is to continually refine my skills in client relationship strategies and leverage my background in travel services to craft memorable experiences for every customer.
Bagsandmaps Travel Ltd.
View- Website:
- instagram.com/_bagsandmaps_
- Employees:
- 4
-
Senior Travel ConsultantBagsandmaps Travel Ltd.Chennai, Tn, In
-
Management TraineeHouse Of Sam'S May 2024 - PresentChennai, Tamil Nadu, India -
Project InternBhumi Sep 2023 - Oct 2023ChennaiBhumi is the largest independent youth volunteer non-profit organization in India engages 30,000+ volunteers across 12+ cities for various causes.Educated over 25,000 children as of 2022.Actively involved in:• Executed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 6 departments and cut down paperwork by 45%.• Formulated 1000s database points of restaurants, malls, and metro stations for Bhumi chapters • Chaired a team of 3 and delivered the project in just 1 month by integrated new model • Compiled database of colleges for volunteer recruitment and other factors which reduces the work by 60%. • Implemented chatgpt and other Al tools which helped in reducing time by 12 hrs a week and work effort by 40% overall. -
InternBhumi Sep 2023 - Oct 2023Chennai, Tamil Nadu, India
-
InternAccor Dec 2022 - Apr 2023Chennai, Tamil Nadu, IndiaIndustrial Training at Novotel sipcot Chennai a 5-star business hotel under Accor: • Engaged in both Front Office and Food and Beverage departments, gaining comprehensive experience in hospitality operations.• Streamlined customer handling processes at travel desk and bell desk, managing a high volume of inquiries and ensuring 100% guest satisfaction; reduced customer support response time by 50% and improved Net Promoter Score by 20 points. • Developed proficiency in soliciting and processing reviews and feedback, contributing to the enhancement of service quality by 30%.• Yielded over 50 positive reviews in a month on various platforms such as TripAdvisor and Google Maps, reflecting exceptional service delivery and guest satisfaction.
Thangallapally Sai Nikhil Education Details
-
Tourism And Travel Services Management -
Hospitality Administration/Management -
Kings Institute Of Fire Safety And SecurityA
Frequently Asked Questions about Thangallapally Sai Nikhil
What company does Thangallapally Sai Nikhil work for?
Thangallapally Sai Nikhil works for Bagsandmaps Travel Ltd.
What is Thangallapally Sai Nikhil's role at the current company?
Thangallapally Sai Nikhil's current role is Senior Travel Consultant.
What schools did Thangallapally Sai Nikhil attend?
Thangallapally Sai Nikhil attended Indira Gandhi National Open University, Institute Of Hotel Management, Catering Technology & Applied Nutrition, Chennai, Government Polytechnic College, Kings Institute Of Fire Safety And Security.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial