Performed diagnose, repaired on Subaru, Volkswagen as well as import vehicles: Engine, Transmission, suspension, electrical system.

- Fixed network connection problems, software issues- Tuned-up computers, servers (removed virus, malwares and unexpected software on MS Windows server 2008), and network systems (Installed new network segments for backup system) in Calgary - Upgraded hardware, maintained server and tuned up backup system for a law office in Calgary with about 10 users- Maintained configured VPN Remote Access for a server (MS Server 2003) in Vancouver of a small business (about 10 users)- Wrote instruction and supported users in Calgary to access to the server remotely

- Designed and submitted new GIS’s for land management (Hardware system, database, business process, policies) for 3 provinces- Presented solution for managers of Resources and Environmental Management Department of 3 provinces- Presented technician solution and detailed designed for staffs of these Departments- Evaluated 3 current systems and submitted systems upgrading (page maps, digital maps, document, hardware system, business process) - Designed a Geographic Information System for 3 land management offices (GIS database, business process, GIS application, Network) - Taught GIS database (ArcGIS, SDE geodatabase, personal geodatabase) for user- Instructed building and management GIS project course at University of Social Sciences & Humanities - Viet Nam (1 course)

- Contributed to increase the budget available for 3 years and income of staffs increased by 3 times regular salary - Built and maintained good customer loyalty for more than 1/3 of Vietnam (25/60 provinces)- Built good connections with partners (companies, universities, government departments,...)- Presented GIS solution for managers of Resources and Environmental Management Department- Presented Technician solution and detailed design for staffs of custmers- Instructed building and management GIS project course at University of Social Sciences & Humanities - Viet Nam (2 years)- Designed, implemented framework database and imported more than 1000 file digital maps (CAD and DGN format) to ArcGIS database in 1 year with 20 staffs- Taught and Hand on trained GIS (ArcGIS desktop, ArcGIS database) for users more than 200 people (2 -3 courses per year and 20 people per course)- Submitted Detailed design GIS framework database for GIS - Participant of GIS Framework Writing Group (Technician Sub-Group)- Earned performance bonus every year due to exceeded the annual plans

- Presented GIS solution in land management for Environmental Management Department of Ben Tre province and Binh Thuan province - Developed GIS applications in land management in ArcGIS Resources and Environmental Management Department- Researched and Designed GIS framework database - Created VBA scripts for importing cadastral data from DGN files to GIS database - Taught ArcGIS and GIS fundamental for users and staffs (more than 20 users)- High level designed and detailed designed the Management Information System for Health Department with 8 notes (Servers, PC's, LAN's, WAN, database system, software and training) - Earned performance bonus every year due to good employee

- Researched, wrote reports the roles of GIS for province government in Viet Nam- Presented research result in technician aspect.- Taught Basic GIS software for user courses (ArcGIS, MapInfo)- Designed geographic database for digital base map for 2 provinces- Processed geographic data (digitized from paper maps, build topology in PC Arc/Info and converted to shape file)- Taught database fundamental course (option course)