Thanh Duong Email & Phone Number

San Francisco, California, Us

1. Conduct SEO audits, Technical SEO audits, and technical consulting2. Provide content marketing services including keyword research, content strategy, and content writing

Philadelphia, Pa, Us

1. Oversaw $2MM+ client portfolio across ~200 projects and provided client strategy, project management, and account management support2. Conducted Technical SEO site audits, site migrations, and technical consulting3. Led annual Product Development roadmapping, defined new product offerings, and drove continuous improvement of existing product backlog4. Supported Product Development of solutions for Core Web Vitals/PageSpeed, Google Indexing API, Google Discover, content pruning, and Power BI-based site analysis5. Facilitated integration of Generative AI into existing products and processes6. Nurtured and supported a team of 11 team members across 4 US time zones7. Oversaw hundreds of B2B client lead reviews, project quotes, client pitch meetings, and SOW contracts

Philadelphia, Pa, Us

1. Provided Client Strategy and Project Management across ~150 projects2. Conducted Technical SEO Site Audits, site migrations, and technical consulting3. Launched the TSEO Summit to set strategy, define the annual product roadmap, and strengthen team bonding4. Developed products for automated site health tracking, internal link analysis, Core Web Vitals/PageSpeed, schema markup, log file analysis, mobile optimization, and consulting retainers5. Standardized Client Contract Renewal System with presentation templates, product offerings board, SOW contracts, and documented procedures6. Directly managed 9 team members across 4 US time zones7. Created and reviewed hundreds of B2B client leads

Philadelphia, Pa, Us

1. Conducted Technical SEO Site Audits by analyzing technical, content, linking, social, mobile, and international factors with Screaming Frog, Sitebulb, Lumar (fka DeepCrawl), and multiple custom-built tools2. Developed Site Health Auditing and Analysis tool using Excel, Google Sheets, SQL, and Google Apps Script3. Supported client site migrations for smoother transitions and ongoing optimizations4. Created a Project Management System that streamlined resource management (full-time and contractors), client project renewals, workload forecasting, and issue ticketing5. Recruited, trained, and mentored a team of 8 Technical SEO account managers, TSEO/SEO hybrids, and contractors6. Revamped the B2B Business Development System with standardized request forms, quoting calculator, and SOW contract language7. Contributed to SEO industry knowledge by presenting insights and solutions internally and on the blog

1. Created digital strategies for clients to increase their organic search traffic and conversions2. Provided end-to-end SEO expertise from keywords/content strategy to implementation of on-site solutions, link building, and social media while providing online performance reporting3. Presented strategy and recommendations to client senior management

Philadelphia, Pa, Us

1. Provided strategic insights and reported on website, display media, paid search, and email performance using Adobe Analytics (Omniture), Google Analytics, WebTrends, and Atlas with Excel and Tableau2. Identified KPIs and developed measurement plans3. Audited analytics tagging using Charles Web Debugging Proxy, HTTPFox, WASP, and Firebug

Philadelphia, Pa, Us

1. Provided strategic SEO recommendations for hundreds of clients across multiple industries2. Audited web server issues, site architecture, on-page coding obstacles, content issues, and internal linking using proprietary tools, multiple Firefox add-ins, and IIS SEO Toolkit3. Performed keyword research using Google Adwords Keyword Tool, Keyword Discovery, and Wordtracker4. Analyzed competitors by examining technical, content, and linking issues5. Implemented link development strategy and external site backlink analysis with proprietary tools and Majestic SEO6. Created unique solutions for video optimization and social media7. Generated and analyzed performance reports on web analytics and keyword rankings8. Ran presentations for clients to educate them in SEO principles9. Trained 10 people on internal processes and software tools

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Philadelphia, Pa, Us

1. Performed QA and proofread all creative (websites, applications, banners, and emails)2. Created a QA process and test plan templates for all creative3. Developed a bug-tracking database using Access and SQL4. Trained 4 people in the newly developed QA process

Horsham, Pa, Us

• Supported 150 users running Windows 2000/XP• Managed the Nortel digital phone PBX and the Lenel Onguard door security system• Wrote documentation on usage of the digital phone, door security, email, and network • Framed information technology and telecommunications emergency policies and procedures• Trained 2 employees on the Nortel digital phone PBX

Philadelphia, Pa, Us

• Supported 200 users running Windows and Mac OS• Migrated users to Windows 98 and 2000 workstations• Assisted in the setup of the Ticketmaster VISTA system• Recovered corrupt data from Red Ridge VolunteerWorks database

Us

• Surveyed and certified workstations for ODIN (Outsourcing Desktop Initiative for NASA) • Wrote functionality and scalability test plans for Citrix clients • Tested functionality, compatibility, and anomalies in educational software• Assisted in development, compatibility testing, updating, and documentation of NSTL benchmarks• Repaired multiple systems for test bed inventory