My main duties are to:• Work with users to collect requirements for Request For Proposal, work with vendors for bidding process.• Create/modify/improve operational processes, sale activities to adapt new strategies for period 2010-2015.• Suggest new IT policies to ensure data quality, customer management, sale management.Corporate with vendor to build, test CRM system and train the users.

Apart from in-charge for analytical function, my duties are to:• Be responsible for sale management for Ho Chi Minh city and the South regions of Vietnam.• Research and launch new policies for improving sales in these regions.• Regularly meeting with directors of branches on behalf of Head of Retail Banking.• Make credit approvalsApart from representing Retail Banking in Datawarehouse, CRM, Profitability system implementation meetings, my analytical duties are to:Reporting function:• Create periodic dashboards for Division, Areas and Departments for effective management.• Support business to achieve target based on strategic cooperation.• Work with internal customers (Card Center, Departments) to understand the need of reports for effective performance.Analytics function:• Develop and evaluate customer segmentation, customer behavior.• Analysis for Board of Management• Net Interest Income monitoring• Prepare and track customer leads to support Business Development Department in campaigns• In-charge for P&L of new products, campaigns• Prepare and track the target of Retail BankingData management function:• Create the Datamart to support reports and analytics• Enhance the data quality, data cleaning• Download data daily to enrich the Datamart• Maintain Datamart• Working with IT for data security

TECHCOMBANK is one of the biggest commercial banks in Vietnam and aspires to be the best bank and a leading business in Vietnam. In 2010, TECHCOMBANK achieved many important and reputable awards such as Dat Viet Golden Star, Best Bank in Vietnam by EuroMoney, International Star for Leadership in Quality Award. In 2011, TECHCOMBANK achieved 3 important awards of The Best Bank of 2011, The Best Cash Management Bank, The Best Trade Finance Bank …As a manager of Analytics & Management Information Department – Analytics & Customer Intelligence Center which has 3 functions of Analytics, Reporting and Data Management, my tasks are to:Reporting function:• Create periodic dashboards for Division, Regions and Center for effective management.• Support business to achieve target based on strategic cooperation.• Work with internal customers (Center, Department) to understand the need of reports for effective performance.Analytics function:• Develop and evaluate Pricing Model, Marketing Model, customer segmentation, customer behavior.• Support Deposit Center in PFS portfolio management.• Support data for Asset & Liability Management in every ALCO meeting (shorter liquidity, solvency, maturing analysis in short-term for pro-active management).• Analysis for Board of Management• Fund Transfer Pricing monitoring and proposing special FTP due to market changes.• Net Interest Income monitoringData management function:• Download data periodically from Temenos Globus T24 - Core Banking for reports/analysis• Data management, development as well as maintenance for accuracy – acting as administrator for Datamart, the main server of PFS.• Representative for PFS Division in Datawarehouse Implementation to ensure full-data extracted from T24 to DWH and there is no impact on current reports/analysis after DWH launched.

Technology & Media VIT JSC (VIT Media) is a member of the VIT Group Corporation and the investment channel television market, financial stocks ViTV. VIT Media activities in the areas: Producing and broadcasting television programs in economics, finance, securities, banking, real estate...As the post of a analyze ref., my tasks are to:• Conduct market and industry research, including collecting, analyzing and clearly presenting primary data to manager • Perform equity research, industry and sector research, including determination of intrinsic and relative equity values, investment recommendation on market and financial potentials • Perform comprehensive appraisals of potential investments including evaluating the industry and market, the quality of company management, product differentiation and identifying risks associated with the investment• Contribute to the business development efforts, including observing/researching the market, and establishing of partnerships • Report directly to the managing director and performing other tasks as determined by the senior management• Communicate with commercial banks, securities companies, funds and State Bank of Vietnam• Collect financial news to produce offline news, reports and talk with special guests to broadcast on ViTV channel.

• Prepare sales contracts and contracts with 3rd party contractors• Assist the director of the Company in managing day to day operations of the Company• Prepare materials for meetings and negotiations with international business partners