I am a self-driven person who always thrives to have a great change in my career and my vision.My professional journey has equipped me with a strong foundation in both backend and frontend development, with skills in Spring Boot, React, AWS CI/CD. I excel in HTML5/CSS3, JavaScript, JSON, and MVC architecture, as well as AWS certificate (Solution Architect and Developer ).Outside skilled in MOS, PHOTOSHOP CC, LIGHTROOM CLASSIC CC and Camtasia 8. Strong support professional with an Advance Diploma focused in Computer Software Technology/Technician from Centennial College.My statement: “living for business need and being loyal to workplace culture”
Datahouse Asia
View- Website:
- datahouse.com
- Employees:
- 379
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Aws And React Software DeveloperDatahouse AsiaToronto, On, Ca -
Aws/React Software DeveloperDatahouse Asia Jul 2023 - PresentHo Chi Minh City, VietnamThe position as a React.js Developer will be responsible for collaborating with designers to create compelling and eye-catching images and campaigns. In this role, you should have a mindset of clean-code, software craftsmanship, good English communication skills, and your spirit of being a good team player.In addition, with your strong logical thinking, proactivity towards possible problems, passion for improving software quality and an open mind for learning, you will be a perfect fit for this job.*Role Description:- Review interface designs and application requirements- Discuss applications and user interface ideas with the development team- Identify and enable user interactions on a web platform- Use React concepts to implement and develop responsive components of the user interface- Follow React.js workflows and write application interfaces via JavaScript/TypeScript- Debug application code and troubleshooting interface software- Develop and maintain front-end architectures that support user interfaces- Improve and monitor front-end performance- Develop updates and document application changes -
Digital Techservices SpecialistTd Jan 2023 - PresentMarkham, Ontario, Canada• Offering professional, compassionate and solutions based advice.• Clearly understanding the customer journey and acknowledging the customer sentiment on every call.• Identifying the customers' technical proficiency level on every call to provide tailored troubleshooting advice.• Triaging technical symptoms efficiently and providing troubleshooting remedies to resolve the call in one contact.• Efficiently navigating commonly used systems (Gateway, PEGA, HOST) to support troubleshooting.• Locating information and resources using CCWeb in order to resolve customer questions pertaining to Easyweb, TD Mobile Apps and Mobile Payments, etc.• Using our mobile payment systems (VOL/CSP) to resolve mobile payment escalations.• Escalating advanced technical matters to the appropriate business partners (Product Owners, Customer Response Team, Technology Partners).• Procuring solutions elicited through collaborative ideation and effective teamwork.• Adapting to other job duties as required to complete our business functions -
Cea Customer Experience AssociateTd May 2022 - Jan 2023North York, Ontario, CanadaProcess financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and EthicsUnderstand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential mattersRespond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessaryAchieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate mannerConnect personally with customers to advise them appropriately and clearly on banking solutions and processesHelp build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance developmentAssist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activitiesDeliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence -
BaristaStarbucks Apr 2020 - May 2022North York, Toronto, Ontario, Canada -
It SpecialistReal Fruit Bubble Tea Jan 2019 - Sep 2019Toronto, Ontario, Canadaspecific customer inquiries/support and issues via inbound voice and email interactions* Take ownership of cases and bring resolution to POS' issues, participate in several beta tests of new Realfruit software/hardware, early testing of new product offerings, version releases* Provide staff’s support while also assisting with technical skills* Prepare and manage escalations for approval to Software Development* Collect information and perform advanced troubleshooting Internet Service and Servers* Identify and document potential software/hardware defects* Research, authorize and review technical documentation and take ownership correcting any issues with respect to processes and documentation* Create and update Knowledge Base documentation as required* Work with support departments to ensure product improvement -
Store ManagerReal Fruit Bubble Tea Sep 2018 - Sep 2019Toronto, Canada AreaEnthusiastic, Energetic, fast work, Quick-problem solving, positive environment -
Assistant It SolutionCay Sung Restaurent Mar 2017 - Nov 2017Vietnammy job is to maintain the WAN and connection of LAN, Using the window server to distribute the permission for each employee position and protect the data, accessing and checking restaurant camera and fixing the computer problem that accountant, staff have.
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Customer Service RepresentativeGodiva Chocolatier May 2017 - Oct 2017VietnamI have to study abroad so that I stop working, all employee and manager likes me and we still keep contact each other
Lam Pho Education Details
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4.03/4.5 -
Saigon UniversityComputer Science
Frequently Asked Questions about Lam Pho
What company does Lam Pho work for?
Lam Pho works for Datahouse Asia
What is Lam Pho's role at the current company?
Lam Pho's current role is AWS and React Software Developer.
What schools did Lam Pho attend?
Lam Pho attended Centennial College, Saigon University.
Who are Lam Pho's colleagues?
Lam Pho's colleagues are Danny Banks, Trực Đinh Quang, James Mbungano, Sean Murashige, Sang Ho, Randy Muth, Jeffrey Stacy.
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