Senior Network Engineer
- Orchestrating the Hardware and Software verification plan with meticulous attention to detail.- Demonstrating expertise in chipset components, encompassing Switching Chip, PON MAC, CPU, FPGA, BL, and PLD.- Conducting in-depth analysis and reproduction of defects, ensuring precise problem diagnosis.- Proactively escalating problems or issues to the relevant departments and management for swift resolution.- Crafting, revising, and maintaining comprehensive test items and procedures to uphold rigorous quality standards.- Architecting Test Scripts for recurrent tests and contributing to the development of Test Items and procedures for Test Automation.- Conducting Inter-operability (IOP) Tests with equipment from other vendors.- Generating meticulous documentation for official releases and proficiently managing service tickets.- Providing adept on-site and remote support for troubleshooting, field issues, and operational challenges.- Engaging in customer network analysis and adeptly supporting operational requirements.- Offering consultative insights for functional and network improvement, drawing on extensive domain knowledge.- Collaborating seamlessly with customers to review and negotiate mandatory function roadmaps, ensuring alignment with their needs.- Maintaining a profound understanding of customers, product offerings, use cases, and industry best practices.- Collaborating closely with the Research and Development team (R&D) to analyze complex product challenges and devise innovative solutions.- Offering direct technical support to customers on the operation, troubleshooting, installation, or maintenance of proposed products.