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Thanvir Zihad is listed as Service Desk Analyst | Cybersecurity Enthusiast | Incident Management & Risk Mitigation Specialist | MSc in Networking at Nomad Digital, a company with 277 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Thanvir Zihad.
Thanvir Zihad previously worked as Service Desk Analyst at Nomad Digital and Reprographics/IT Junior Technician at Lighthouse Learning Trust. Thanvir Zihad holds Master'S Degree, Computer Network Administration And Management from University Of Portsmouth.
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With a strong foundation in IT support and a keen interest in cybersecurity, I have developed a skill set that combines technical expertise with a proactive approach to risk management. My experience as a Service Desk Analyst has equipped me to effectively troubleshoot and resolve complex technical issues while maintaining exceptional user support.Throughout my career, I have led initiatives that significantly improved operational efficiency, including reducing service downtime by 50% and achieving 95% SLA compliance rates. Collaborating with cross-functional teams, I excel at identifying and mitigating potential risks to ensure seamless service delivery.Holding an MSc in Networking, I possess a solid understanding of information systems and security protocols. I am committed to continuous learning and growth within the cybersecurity field, actively engaging in projects that protect digital assets and enhance overall security posture.Excited about the opportunity to leverage my skills and contribute to innovative cybersecurity solutions, I am eager to connect with like-minded professionals and explore new challenges in this rapidly evolving field.
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Newcastle Upon Tyne, England, United Kingdom
As a Service Desk Analyst at Nomad Digital, I ensure seamless Wi-Fi connectivity for trains globally, blending expertise in telecommunications, rail, and IT. My role focuses on proactive issue identification and resolution, maintaining high service standards for our clients.Key Responsibilities:- Proactive Monitoring: Utilize monitoring tools to address.
Gosport, England, United Kingdom
As a Reprographics/IT Junior Technician at Lighthouse Learning Trust, I supported the IT and reprographic needs across college sites, ensuring operational efficiency and improved learning experiences.Key Responsibilities:- First-Level IT Support: Provided prompt support for IT and audiovisual systems, ensuring minimal disruptions to teaching.- Ticketing.
Portsmouth, England, United Kingdom
-Created a safe and welcoming atmosphere for customers.-Used de-escalation techniques to address issues and resolve conflicts.
Dhaka, Bangladesh
-Worked in data management like creating tables and indexes for projects.-Analyzed software development, implementation, software marketing & testing.
Other employees you can reach at nomad-digital.com. View company contacts for 277 employees →
Susan Hall
Colleague at Nomad Digital
Washington, England, United Kingdom, United Kingdom
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S Tran
Colleague at Nomad Digital
Truganina, Victoria, Australia, Australia
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Celia Bosco
Colleague at Nomad Digital
Bali, Indonesia, Indonesia
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David O'Neil
Colleague at Nomad Digital
Greater Brisbane Area, Australia
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Edouard Vagogne
Colleague at Nomad Digital
Marseille, Provence-Alpes-Côte d'Azur, France, France
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Rawi Abdalla
Colleague at Nomad Digital
Laval, Quebec, Canada, Canada
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Andrew Reid
Colleague at Nomad Digital
Tyne And Wear, England, United Kingdom, United Kingdom
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Stephen Pentland
Colleague at Nomad Digital
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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Bruno Heitzmann Almada
Colleague at Nomad Digital
Hannover, Lower Saxony, Germany, Germany
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Harald Schachtebeck
Colleague at Nomad Digital
Gütersloh, North Rhine-Westphalia, Germany, Germany
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Full-Time Course Modules: -Cloud Computing -Computer Security -Enterprise Network Design and Management -ICT Configuration and.
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Thanvir Zihad works for Nomad Digital.
Thanvir Zihad is listed as Service Desk Analyst | Cybersecurity Enthusiast | Incident Management & Risk Mitigation Specialist | MSc in Networking at Nomad Digital.
Thanvir Zihad is based in Newcastle Upon Tyne, England, United Kingdom while working with Nomad Digital.
Thanvir Zihad has worked for Nomad Digital, Lighthouse Learning Trust, Resolve Security Solutions Ltd, and Right Click Information Technology.
Thanvir Zihad's colleagues at Nomad Digital include Susan Hall, S Tran, Celia Bosco, David O'Neil, and Edouard Vagogne.
You can use AeroLeads to view verified contact signals for Thanvir Zihad at Nomad Digital, including work email, phone, and LinkedIn data when available.
Thanvir Zihad holds Master'S Degree, Computer Network Administration And Management from University Of Portsmouth.
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