Ethan Urbanczyk Email & Phone Number

Chicago, Illinois, United States

Technical & process manager focusing on software systems configuration, helpdesk support, liaison with centralized services departments, and training support for the new client implementation team.- Received the SM | SMX Best Supporting Character Award for 2023- Configure proprietary HRIS for new locations, including implementation team led offices, operations leadership led launches, multi-client recruiting centers, and managed service provider setups- Coach new team members on company processes, provide triage training and onsite coverage as needed- Ensure new offices are in compliance with legal relationships and contractual agreements - Liaison to support departments and corporate teams- HRIS subject matter expert on configuration, new account deployment, and maintenance- Request, setup, and manage new Oracle cost centers- Maintain and update MS Teams, Project Central project management tools, SharePoint Communications site, and SOP library in OneNote.

Cincinnati, Ohio, United States

Coordinating centralized business operations for LasikPlus centers across the United States, focusing on scheduling and company travel policy.

United States

Combining recruiting, operations leadership, and project management, I traveled nationwide launching new staffing offices across the United States. Coordinating directly to meet the business needs of Staff Management's Fortune 500 clients across industries, I established effective offices with highly functioning processes, well-trained permanent leadership teams, and a strong recruitment funnel. • Ran recruiting campaigns utilizing sources such as Indeed, Careerbuilder, Facebook, hiring events, career centers, billboards, community groups, and flyer adsourcing.• Configured, utilized, and trained on proprietary staffing management systems for candidate tracking, employee management, documentation, and reporting.• Trained permanent team members utilizing an established training matrix, building up from core technical expertise into broader scopes of their positions• Continuously trained and improved on business processes, updated SOPs and other documentation for each client site. • Coordinated with local regulators and corporate real estate team to open permanent off-site office spaces• Supervised associate teams at client sites, trained permanent supervisory team, and met client-specific management goals including associate group lead programs and training coordination.

Hebron, Ky

Supervised customer returns fulfillment team of 50-200 associates, driving process improvements and leading in safety. Allocated labor, coordinated work trailers with dock team, delivered relevant information and team spirit at department standups, trained associates, and delivered performance feedback. Rolled out quality analysis tool, built platforms for auditing area organization, set up job rotation system adopted across department, and led high focus on team involvement.

Hebron, Ky

Processed returns, led improvements in carpets processing, drove PIT, guided small teams, and performed quality control audits. Based on strong performance, promoted to Process Assistant.

Las Vegas, Nv

Surveyed wilderness areas for invasive plants and human impacts for the US Forest Service. Documented 6014 acres of invasive plant infestations, collecting and analyzing data utilizing Trimble and ArcGIS. Created final report at end of program detailing findings. Coordinated research and land access with the US Forest Service, the Bureau of Land Management, and private landowners.

Fort Walton Beach, Fl

Performed archaeological Phase I & II surveying and data collection of cultural resources on military ranges. Identified and inspected artifacts and utilized interval shovel pits and pedestrian surveys. Maintained detailed records of findings. Safely performed field work in hazardous environmental conditions including unexploded ordnance. Completed two projects - long-term Phase I surveying on Eglin Air Force Base, and an 8 week Phase I & II survey at Avon Park Bombing Range.

Eglin Air Force Base, Fl

Operate toll booth and gate equipment, take inventory, and maintain high standards of cleanliness for the parking systems at the Destin-Fort Walton Beach Airport.

Bachelor Of Science (B.S.), Environmental Studies

Activities and Societies: Unifying Theme, UCF Arboretum, Student Sustainability Alliance, Powershift, Whovians of Central.

Environmental Studies

Activities and Societies: Student Academic Status Committee, Community Organic GardenStudied ecology and environmental studies.

Associate’S Degree

Collegiate High School program earning high school diploma and AA degree concurrently. General AA degree with focus on biology, math.

Education record

Education record