Thao Huynh Email & Phone Number

Sankt Leon-Rot, Baden-Württemberg, Germany

• Working closely with Product Management and Engineering Managers to establishing priorities, taking technical decisions and driving for results.
• Ownership and responsibility to getting the product artifacts rolled out of the Build Service
• Working closely with Quality Assurance to ensure the continuous delivery of a premium product on multiple architectures, including Public Cloud.
• Continuous improvement of the product lifecycle process and automation of tasks
• Evaluating the feasibility, technical impact and effort of feature requests.
• Working with hardware and Software & Hardware Partners, SUSE Alliances team, and Consultants to identify new trends and customer needs.

Walldorf, Baden-Württemberg, Germany

• Coordinated team members to update new features and innovations for SAP S/4HANA Business Scope Quarterly Releases; implemented SAP S/4HANA Business Value References; and supervised quality control, assuring accuracy.
• Formulated, revamped and updated SAP S/4HANA Customer Success database of 800+ customers with 3300+ customer stories to boost search functionality and targeted content, advancing a 70% efficiency increase
• Restructured and mapped the Capability Description for SAP S/4HANA Enterprise Management, Private Cloud Edition for internal and external learning
• Updated and redesigned impactful assets for Private Cloud Edition (e.g., Service Guide Description, Customer Evaluation System, S/4HANA PCE Software Stack, etc.)

Walldorf, Baden-Württemberg, Germany

• Developed Social Media Strategy on LinkedIn and Twitter to increase partner and customer engagement towards SAP S/4HANA
• Upgraded content, design, and quality standards for SAP S/4HANA Business Scope Quarterly Releases
• Created and maintained GTM and enablement assets for SAP internals, SAP Partners, and Customers
• Updated and maintained SAP S/4HANA Customer Success database of 1000+ customers with 3600+ customer stories to optimize search functionality and targeted content
• Restructured and mapped Capability Description for S/4HANA Enterprise Management for internal and external learning
• Created animations & videos for SAP S/4HANA Demo Assets

District 7, Ho Chi Minh City, Vietnam

• Conducted in-depth market research for mobile game projects in North America, LATAM, and Southeast Asia
• Supervised game releases projects and coordinated Marketing & Operations team members to keep projects on track by managing deadlines and adjusting workflows
• Tracked project and team members' performance closely to quickly intervene in potential problems, technical hitches, or delays
• Liaised between Marketing & Operations teams to facilitate communication and keep appropriate parties updated on project developments
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts
• Verified quality of deliverables and conformance to specifications before submitting to partners and clients

201-203 Cach Mang Thang Tam St, Ward 4, District 3, Ho Chi Minh City, Vietnam

• Conducted desk research for projects related to transportation in Colombia, construction in Vietnam, and crowdfunding in Europe
• Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives
• Developed and managed database to gather and streamline information throughout department
• Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives
• Researched, wrote, and designed monthly articles for the Vietnam Chamber of Commerce and Industry magazine on the topic of organic foods

Master'S In International Business Management, It Management, 1,6

Master Thesis: "Technology Implementation for Transparency in Sustainable Supply Chain Management: Hidden Issues, Potential Trade-offs.

Bachelor’S Degree, Department Of Spanish Linguistics And Literature, 2,3