Thao P. Mai Email and Phone Number

- Performs data into spreadsheets and uses expertise to analyze complex data. Processing, verifying, and posting receipts for goods sold or services rendered. Researching and resolving account discrepancies. Maintaining records regarding payments and account statuses.- Interfaces with all level personal, supporting Financial controller, and Customer Service departments on administrative as necessary. Working on creating invoices and Account Payable, Accounts Receivable, Collections reports...- Working on performing administration activities and following up on assignments of Preparing and publish timely monthly financial statements. Support month-end and year-end close process- Assisting with month-end close procedures. Tracks expense reports and various vendor payments

- Assisted Line Manager to provide smooth operation for building from planning to flawlessexecution (advanced grade: A+, 40.000m2 floor area, 26 floor count), worked direct (face-to-face)with high level Customers - Global Corporate- Ensured excellent customer service by delivering high quality experience. Handled and resolvedcustomer enquires included offline & online- Worked closely with functional teams to ensure the smooth running of the business, including themonthly maintenance of department and supplies regular database updates- Managed administration, communicating and coordinating with internal departments (Customerservice, management team, finance, marketing...), able to establish and maintain effectiveworking relationships with all levels and external contacts (agency and customers)