Thao Ton Email & Phone Number

Los Angeles, California, United States

Las Vegas, Nevada, United States

• Member of a small team responsible for various projects related to Master Data Management and Data Quality initiatives for a global hospitality & entertainment company based in Las Vegas. Team and position were eliminated in restructuring.• Managed project to map data from one hotel system to another following the company’s acquisition of a hotel property. Queried data in Teradata and SQL Server. Provided weekly updates to executives and technology team.• Wrote requirements and worked closely with Data Engineering Team to create new datasets for the business that consolidated data between two hotel systems. Updated legacy SQL stored procedures to incorporate revised business practices.• Created and maintained data dictionaries for over 100 different file sources. Used Databricks Notebooks to query data on Azure.

Tustin, Ca

• Served as SAP Master Data Lead for a professional coffee machine manufacturer/seller/servicer. Accountable for the accuracy and stewardship of Customer, Equipment and Product data.• Inherited responsibility for Salesforce system.• Supported data and reporting needs for Sales and Service Operations teams

Los Angeles Area

• Worked as an analyst in the LoopNet division of an online Commercial Real Estate data company.• Supported Marketing initiatives by providing customer profile data, campaign lists (email/direct mail), and other data needs.

El Segundo, California, United States

• Served as lead analyst for a video game publisher. Supported analytics and business intelligence needs for a variety of departments and for multiple games.• Conducted various analyses and deep dives including churn/retention, funnel analysis, fraud investigations, and KPI changes.• Analyzed website traffic and performed A/B testing using Google Analytics. • Onboarded 5 new games by working with developers to track needed data and establish new reporting. • Worked closely with Data Warehouse team to successfully migrate numerous reports from one system to another. Reviewed existing reports to assess their value; Revamped/improved some reports for better usability; Created new reports based on current business needs and priorities. • Automated email campaign reporting for the Marketing team which was previously done manually. • Created and automated reports and data feeds via SQL, SSIS, SSRS and other tools. • Exposure to Big Data environment and its challenges, with use of Splunk and Tableau.• Managed 1 to 2 analysts.

Mba, Finance

Ba, Applied Math