Chi Do Email & Phone Number

Redmond, Washington, Us

• Drive accountability for headcount, budget, and compliance across an engineering organization of close to 4,000 employees.

Redmond, Washington, Us

• Led finance controllership cadence, processes and rhythm of business including annual planning activities (budgeting, headcount, system hierarchies) and regular operations (monthly close, quarterly forecast) for Enterprise Commercial and Customer Success teams. • Acted as a single point of contact and trusted advisor for 2 CVPs and their leadership team on budget and spend.• Expanded role to assist with annual budget planning for Worldwide Commercial Business $3B OPEX and COGS funds, including financial modeling, cross-team deliverables, budget prioritization and distribution.

Seattle, Wa, Us

• Provided budgetary vision, leadership, planning, coordination and recommendations for resource allocation of UW Finance & Administration organization (UW-FA).• Partnered closely with the Chief of Staff in overall resource management, budget and financial activities, administration, and space management for all UW-FA units: IT, Finance, Facilities, HR, Capital Planning and Development, Strategic Consulting and Compliance and Risk Services. • Quickly learned systems and processes, developed and implemented improvements to achieve org-wide financial visibility and transparency; within 2 months assumed lead role in developing annual budget presentation to the University President. • Developed a tracking tool and process to prioritize requests of reserves usage for org-wide initiatives. • Developed complex financial analyses and go/no-go decisions for several university-wide projects.• Independently completed a financial review of Compliance and Risk Services unit, identified opportunities for efficiency and savings.• Led the team to complete a comprehensive financial review of Facilities Services unit's $100M annual operating budget. • Partnered with Finance Directors across the organization on annual processes and drive change initiatives.

Seattle, Wa, Us

• Responsible for setting up organization structure and security roles for the School's 15,000 headcounts in Workday HR/Payroll solution. Provided pre- and post- launch support.• Led teams in Business Process work stream to evaluate current state, identified gaps against future state, developed and documented mitigation plans for UW-wide program implementation of Workday HR/Payroll solution.• Led departments within School of Medicine as Acting Director, involved with 5 different units to stabilize finance, operations and direct departments during restructuring.• Responsible for day-to-day operations and $2-million budget, provided leadership and oversight for 20 directs and indirects as Acting Director for Department of Bioethics & Humanities. Partnered with the department's Executives to identify, develop and implement new business initiatives that boost revenue and reduce cost.• Served as thought partner to the School of Medicine Chief Diversity Officer, managed unit's $2-million budget, provided leadership support to a team of 7 staff members, developed and led recruitment plan for a permanent Center Manager. • Worked closely with leadership in Department of Family Medicine to develop a comprehensive financial analysis of over $35-million budget, assisted in developing recommendations to improve organization's financial health and productivity.• As Acting Associate Director of Finance & Administration for Department of Psychiatry & Behavioral Sciences, collaborated with staff and stakeholders to complete financial analysis of over $70-million budget and developed recommendations to improve organization's financial health. Led a team of HR staff to redesign HR processes, addressed redundancies and improved end-to-end cycle time.

Seattle, Wa, Us

• Job specs doubled and promoted within 12 months.• Managed the department’s $3.5-million budget, forecasted and developed automated reports. • Owned the billing process of over $1 million annually, spanned across 7 programs and 70 client groups. • Increased revenue by 20% by revamping various programs’ fee structures.• Drove Rhythm of Business and executed strategic plans in alignment with budget. • Drove numerous process improvement projects: slashing revenue collection time lag by 30 days, reducing billing and scheduling errors from 30% to minimal and resolving more than 12-month bad debts. • Managed full lifecycle projects for 2 service expansions and 1 innovative new on-call research nursing business, from project planning to execution. Results included a projected 20-30% revenue increase.

Seattle, Wa, Us

• Forecasted and monitored expenses for the department's $60-million annual budget by creating and automating reports. Results to aid to discussions on long and short range business objectives.• Facilitated annual strategic planning, owned business cadence and budgeting cycle.• Managed financial and administrative operations for the pharmacy department of 250 headcounts.• Drove Business Process Optimization by centralizing a number of financial and administrative workflows with documented policies and procedures, resulted in process efficiency, transparency and improved cycle time.• Worked closely with department's leadership to develop and automate scorecards, ROIs and KPIs, resulted in increased departmental transparency.• Liaised with central offices such as HR, Payroll, Purchasing, Finance, Clinical Services, and IT on system-wide projects and daily operations.• Led the Pyxis 4000 (Automated Medication Distribution) system upgrade as a site project manager, prepared agenda and documentations for site's weekly team meeting. Drafted and monitored project's scope and schedule.• Assessed department's readiness and needs for go-live of the system-wide EPIC software implementation. Responsible for setting up security roles for 350 personnel, provided pre- and post-launch technical support.• Drove employee engagement and appreciation though regular events; developed and administered "Employee of the month" award process.

Seattle, Wa, Us

• Advised principal investigators and research staff in budget development and billing plan to be in compliance with federal, state, university and funding agency's policies and regulations.• Successfully reviewed and negotiated 70 pharmaceutical-sponsored study budgets in a year, each with 5-15% positive margin.• Reviewed research billing plan, budget and contract, worked closely and timely with research teams to negotiate with pharmaceutical companies for fiscally-sound and compliant terms.• Acted a key driver in an initiative to accelerate customer satisfaction by conducting weekly training for research teams on budget and billing compliance. Survey results showed an increase from less than 50% to over 80% customer satisfaction rate within 12 months.• Spearheaded the creation of department’s first e-newsletter, targeting all internal and external stakeholders.

Master Of Business Administration - Mba, Leadership

Master'S Degree, Health Services Administration

Bachelor Of Science (B.S.), Microbiology