Thao Dang Email & Phone Number

Ho Chi Minh City, Vietnam

Vietnam

Ho Chi Minh City, Vietnam

- Responsible for Rider Management & Inventory Management- Manage SLA, productivity and riders' utilization

- Build & develop processes for Truck model- Define & monitor truck performance in pilot phase- Work with Supporting dept and warehouse to stabilize working flow along with KPI in saving cost- Work with Tech to provide stable environment (both staging and production)- Play an supporting role in other projects related to Truck operations (TMS, OMS, COD.

Vietnam

- Optimize process and utilize resources- Ensure customer experience with platform- Analyze and define potential seller group to focus on- Point out pain points, analyze to see impact and suggest solutions- Work with stakeholders to make the project run smooth- Monitor performances of both sellers & incubators to ensure to achieve the target

Vietnam

- Build & develop community model- Analyze to have better understanding about driver's income, problems and bring up the solutions- Liaise partnership to minimize the living-cost of drivers- Associate with other teams to extend driver's journey- Identify & spot the pain points which could make supply become churned- Work with regional to develop tools &.

Ho Chi Minh City

+ Acquisition: - Build & develop process for Onboarding session - Optimize time & cost - Build up scheme attract new drivers to join GoViet - Liaise partners to optimize the paperwork process - Manage Teamleads & Executives to achieve the target+ Retention: - Create special scheme to make the driver lifecycle lasts longer - Coordinate with other teams.

Vietnam

+ Supply side: - Acquire new leads/potential drivers via online & offline activities - Run project UberFLASH (Onboard new drivers via old drivers) - Coordinate in UberSHIP (delivery service) - Coordinate to host Uberversary (birthday event) for about 8k Uber drivers - Manage & maintain the Virtual Onboarding process - Manage team telesales & private CS for.