Thao Sperling, Pmp, Pmi-Acp, Csm, Acp-Jsw Email & Phone Number

Arlington, Virginia, United States

Arlington, Virginia, United States

• Managing Salesforce Sales platform to support customer and sales cycle from solution definition to implementation
• Manage all development and integration effort with SDLC using scrum agile methodology
• Follow best practices to perform operational support, enhancements & production issues
• Proactively engage on continuous improvement efforts for the application design, integration, support and development efforts
• Provide technical assistance and how-to asssitance
• Act as point of contact for the organization for Salesforce

Arlington, VA

• Manage successfully multiple scrum teams on a highly visible project with over 30 team members from different vendors and geographical locations in fast-paced environment;
• Communicate effectively with all business stakeholders via regular status meetings that include: Accomplishments, decisions, issues, risks, project timeline and upcoming activities;
• Responsible for planning, leading, organizing, and motivating agile project teams to achieve a high level of performance and delivering quality products;
• Actively monitor and track overall project health for the duration of the project life cycle;
• Work with key business stakeholder on a new business product including requirements, budget, requesting for proposal and its evaluation; and
• Serve as Atlassian Jira application administrator in providing Jira default schemas, training and best practices.

Alexandria, VA

• Manage multiple and complex software development projects for the Patent Services Division using Waterfall and Agile methodology;
• Direct multi-year and phased-release of a custom-built complex and high profile next generation patent enterprise management system;
• Responsible for planning, leading, organizing, and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users;
• Manage self-organizing scrum of scrums team members for design, development and testing effort with focus on identifying blockers and removing impediments;
• Effectively facilitate Release Planning, Sprint Planning, Backlog Grooming and Technical Requirement, Design Review and Change Control
• Utilize MS Sharepoint Enterprise Project management Site to post SDLC artifacts, action items and project informational dashboard;

Washington D.C. Metro Area

• Managed corporation’s business and enterprise applications and websites; evaluate information systems and enterprise solutions to determine the best fit to enable the corporation’s strategic outcomes;
• Directed corporation’s IT operations including: Hardware, software and AV needs, help desk technical support and IT asset management; identify and evaluate current IT operations and implement steps to support the.
• Engaged business users in identifying issues, options and desired long-term outcomes; develop a clear picture of needs and best options from the business’s perspective; analyze options and decisions based on long-term.
• Aligned the direction, products, services and performance of a business line with the rest of the corporation; integrate executive direction into every decision and consultation;
• Led project in its initial stages, outlining issues, communicating direction and desired outcomes, and helping participants understand their tasks, roles and contributions to the project and its process;
• Applied the standard SDCL cycle methodologies to develop organization’s software applications; evaluate projects’ progress and success against performance standards, appraise and resolve deficiencies and challenges.

Washington D.C. Metro Area

• Developed and advanced Project Management Best Practices forum; dynamically created a set of project management template documentation based on PMI’s PM Body of Knowledge principles and tailored to corporation’s need.
• Pioneered and implemented a strategic plan for IT Change and Configuration Management process; worked with IT’s database, network, development and operation staff to established the new process to streamline production.
• Directed the analysis and procurement of many organization’s commercial products including: Grant Management System, Professional Services Management, Sharepoint NeighborWorks Portal, Online Registration E-commerce and.
• Successfully implemented organization’s new intranet site using Sharepoint as document management system and information sharing. Reduced 15% of email traffic and 50% email storage capacity requirements. Influenced.
• Managed and participated in the development of software application projects including proof of concept, business analysis, user requirements, technical specifications, user interface design, database design, coding.
• Worked closely with business users to analyze and document functional requirements and translate to technical specifications with workflow diagrams for software architectures; created user-interface prototypes for to.

Washington D.C.

• Developed and maintained comprehensive and detailed project documentation including the project definition, project plans and schedule including tasks, resources, timelines, milestones, priorities, any pertinent.
• Managed the implementation of many custom-built information system, including the Training Registration and Event Management, Contact Relationship Management System and Partner Fundraising Development System;
• Followed the standard Project Management Institute’s Guide to the Project Management Body of Knowledge principles to manage organization’s software development projects;
• Communicated effectively with business sponsors and stakeholders to provide feedback, risk analysis, project status, and change requirements to ensure project objectives and potential impact on schedule and costs;
• Tracked application module statuses, budgets, and time and resource allocations for multiple concurrent projects; coordinated with software developers and quality assurance teams to ensure timely and quality product.
• Promoted cooperation and commitment within a project team to achieve goals and deliverables; worked together to solve problems and putting team success first.

Master’S Degree, Management For Information Systems And Services, Gpa: 3.9

Bachelor'S Degree, Computer Science And Information Management Systems