Thao Vu Email & Phone Number

Carrollton, TX, US

New York, NY, US

Dallas, TX, US

Dallas, TX, US

• Complex Care Medical Services
• 2022 May Smith Nursing Excellence Award – Collaboration Nominee
• Emerging Leader Acceleration Program Graduate – Spring 2022 Cohort
• An expert in telephonic triage, clinical assessments, procedures, and follow-up for patients with complex medical conditions, including chronic respiratory failure, ventilator dependent, gastrostomy dependent.
• An informal leader to a team of clinical nurses, medical assistants, and representatives to manage competing priorities, to provide quality care with superior customer service with focuses in patient safety.
• Primary vaccine coordinator for the Texas Vaccine for Children Program (VFC) for the clinic: provide vaccine education for staff and patients, ensure safe and effective vaccine management plan, and perform State.

• Provide private duty nursing services to children with chronic illnesses at their residence
• Comply with current Texas Board of Nursing’s requirements, Medicare’s, Medicaid’s and agency-specific home health regulations, policies and procedures
• Apply health IT and nursing documentation knowledge to maintain accurate nursing reports using EHR software;

Columbia, MD, US

• Functional Analyst on the Revenue Cycle Management consulting team for the United States Department of Veteran Affairs Office of Electronic Health Record Modernization (OEHRM)
• Analyze current state VistA's workflow processes and procedures, identify risks and areas for improvement. Compare to future state Cerner Millennium solutions and interfaces, propose change management, testing, and.
• Develop and modify proposals, contract documents, Statement of Work and Service Level Agreement
• Experience with Agile/Scum process management: monitor projects’ performance, produce on-demand reports of projects’ KPIs, conduct in-depth analyses
• Assist project teams in business improvement processes: develop, implement, document and modify necessary policies and procedures
• Serve as primary clinical liaison between program managers, developers, support technicians and clients

Phoenix, Arizona, US

• Provide private duty nursing in pediatric residence
• Complete shifts based on availability and patient's schedule
• Conduct nursing care to the highest standards to maintain safety and wellbeing of patients and their family

• Reporting to CEO and Vice President
• Coordinating daily operations and managements, including legal issues, human resources, unemployment and civic claims, occupational health and safety
• Managing in-person and on-the-phone customer services
• Managing the company’s social media sites and promotions

Houston, Texas, US

• Working alongside and assisting the Community Outreach Director
• Launching the Mobile Unit Van in collaboration with the Clinical Quality Director, Nurse Practitioner and the CEO
• Gaining knowledge on operations of a Federally Qualified Health Center
• Providing health screenings at health fairs and events

Houston, Texas, US

• Provided nursing expertise to assist research teams at UTHealth, Vanderbilt University and University at Albany with various annotation projects
• Conducted remote data analysis of de-identified medical records

Houston, Texas, US

• Developed and implemented the “Head2Toe Visual Guide,” a pilot tool to assist nurses with physical assessment.
• Obtained Lean Six Sigma White Belt
• Presentation: Nursing Physical Assessment Competency
• Collaborated with nursing educators and Nurse Practitioner Managers to design and implement simulated physical assessment evaluation
• Contributed to the Center for Professional Excellence’s projects and events
• Performed administrative tasks

Houston, TX, US

• Partnered with the interdisciplinary team to develop treatment alliance with patients
• Provided a safe, supportive therapeutic environment for patients with complex mental illness
• Completed The Mandt System Certification to understand, prevent and manage workplace crisis and violence
• Gained experience working with a Pathway to Excellence hospital
• Presentation: Understanding the World Health Organization Disability Assessment Schedule (WHODAS) 2.0.

Master Of Public Health (Mph), Management, Policy And Community Health

Bachelor'S Degree, Registered Nursing/Registered Nurse

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

Biology/Biological Sciences, General

Undergraduate, Biology/Biological Sciences, General