-I am strong focus on delivering excellent customer service. To develop a positive relationship with customers and respond to their needs to ensure customer satisfaction.- Providing support, problem solving and driving customer loyalty through a focus on achieving all key performance targets.- Maintaining a sound knowledge and understanding of company products, insurers underwriting rules, and correct policy handling processes.- Ownership of customer queries and good knowledge of products and processes to ensure customer satisfaction
Self-Employed
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Seft-EmployedSelf-Employed Jan 2021 - PresentJohannesburg Metropolitan AreaEmbroidery Machine maintainingRepairs recon and resale
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Technical SpecialistEmbroidery Techniques Ltd Jan 2016 - Jan 2021Krugersdorp, Gauteng, South AfricaEmbroidery Machines Services Embroidery Machine Repairs Embroidery Machine SalesMachine installation machine deliveryEnd User Training Software Training digitizing software support -
Non Motor AssessorSantam Insurance Feb 2006 - Jan 2016AucklandparkDealing with claims commercial, personal claimsclaims merit investigation quantum calculationpayment and authorization -
Motor Glass Claims AssessorSantam Insurance Jan 2010 - Jan 2012City Of Johannesburg, Gauteng, South AfricaRegistering Motor glass claims Getting documents for the claimsCompare Quotes/arrange suppliers for quotations authorization on the glass replacementclaims payment.
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Claims Registration AgentSantam Insurance Jan 2008 - Jan 2010City Of Johannesburg, Gauteng, South AfricaClaims information capture inbound notification dispatching service providers for emergency assistance follow up on required document or appoint S/P to provide claim details.
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Call Center AgentSantam Insurance Feb 2006 - Oct 2008City Of Johannesburg, Gauteng, South AfricaEmergency Assistanceevent of fire dispatching fire brigade and saps on and emergency situation • Dispatched emergency vehicle transfers. ie Towing services on accident scenes • Acted with proactive mindset, dealing with challenges before they arose preventing further loss.ie appointing plumbers, locksmith and security guards.
Thapelo Morajane Skills
Thapelo Morajane Education Details
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Reasoma High School
Frequently Asked Questions about Thapelo Morajane
What company does Thapelo Morajane work for?
Thapelo Morajane works for Self-Employed
What is Thapelo Morajane's role at the current company?
Thapelo Morajane's current role is unemployed.
What schools did Thapelo Morajane attend?
Thapelo Morajane attended Reasoma High School.
What skills is Thapelo Morajane known for?
Thapelo Morajane has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Leadership, Training, Photoshop, Embroydery Machines Sales, Non Motor Claim Negotiation.
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thapelo morajane
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Thapelo Morajane
Trade Marketing And Distribution Manager At British American Tobacco South AfricaJohannesburg Metropolitan Area
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