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Monash Professional Pathways is a Department of Immigration and Border Protection approved career development program designed to improve the employability skills of International students graduating from Australian universities. It is also accredited by CPA, CA, ACS, Engineers Australia and several other leading Australian industry bodies.Responsibilities: Contribute to and drive divisional/ company strategic planning objectives and initiatives as a member of the leadership team.  Moderate assessment tasks to ensure quality and consistency of marking and meet compliance requirements. Implement program policies and procedures to resolve issues and provide program guidance.  Monitor trainer performance and provide timely feedback to ensure consistency and quality of program. Actively promote, encourage and demonstrate a strong customer service ethic, ensuring trainers and learners are provided with accurate and timely program information and support.  Manage participant issues and escalate as required.  As part of the ‘at risk’ management process, conduct re-assessments and report outcomes in the LMS.  Plan and recruit for trainers to meet business needs, deliver inductions and provide ongoing support to new trainers.  Ensure quality of training delivery by contributing to process improvement and continuous improvement.  Proactively collaborate both within the business unit and cross-divisionally to promote cross-pollination and sharing of knowledge across the organisation.

Monash College Diploma of Business is a direct, guaranteed pathway to the second year at Monash University.Subjects: MCD2040: Managing People and Organisations MCD1020: Introduction to ManagementResponsibilities: Effectively conduct workshops and tutorials to educate students on Management theories and their practical applications Adapt flipped teaching pedagogy (Unit MCD2040) to prepare students for university studies Encourage and guide students to study independently by facilitating discussions and practical assessments Utilise a combination of formative and summative assessments to monitor/ assess student progress and competency Accurately document student progress and grades, and maintain up to date records in the LMS (Moodle)

Monash Professional Pathways is a Department of Immigration and Border Protection approved career development program designed to improve the employability skills of International students graduating from Australian universities. It is also accredited by CPA, CA, ACS, Engineers Australia and several other leading Australian industry bodies.Responsibilities: Conduct trainings and assessments utilising traditional and flipped learning pedagogy models in compliance with Monash College, CPA, ACS and Engineers Australia standards Conduct adult trainings catering to different LLN levels Validate assessment tools and training materials and make recommendations Utilise a combination of formative and summative assessments to monitor/ assess learner progress and competency Accurately document participant progress and maintain up to date records in the LMS (Moodle) Empathise and guide/ coach students to reach the relevant skill competenciesTrainer - Work Integrated Learning Conduct Work Integrated Learning (WIL) trainings for STEM faculty students at Monash University Efficiently develop employability skills as per industry requirements and monitor student progress

An innovation-driven Information Technology company that primarily focuses on providing solutions to improve quality of lifestyle. Specialising in integrating sensors with IT systems which are developed in-house and IoT solutions.A research driven company that excels in innovation and cutting-edge technologies to provide efficient and robust technology solutions to enterprises.

 BSB60207 Advanced Diploma of Business BSB50207 Diploma of Business BSB50407 Diploma of Business Administration BSB51107 Diploma of ManagementResponsibilities: Conducted trainings and assessments in compliance with ASQA standards Conducted adult trainings catering to different LLN levels Validated assessment tools and training materials, and made recommendations Utilised a combination of formative and summative assessments to monitor/ assess learner progress and competency Accurately documented participant progress and maintained up to date records in the LMS (Moodle) Empathised and guided/ coached students to reach the relevant skill competencies

 BSB50215 - Diploma of Business  BSB40215 - Certificate IV in BusinessResponsibilities: Conducted trainings and assessments in compliance with ASQA standards Conducted adult trainings catering to different LLN levels Utilised a combination of formative and summative assessments to monitor/ assess learner progress and competency Empathised and guided/ coached students to reach the relevant skill competencies Developed Assessment tools and learner education material (i.e. lecture notes, slides, short notes, student guides etc.)

 Master of Business Administration programme Subject(s) - Project Human Resources, Communication and Integration Management

 Master of Business Administration programme Subject(s) - Information Management, Professional Communication

 Post Graduate Diploma in Business and Finance Executive Diploma on Business and Accounting Subject(s) - Business Control and Systems, Information Strategy

 Consultant Trainer on following areas - Attitude Development, Customer Care/ Client Satisfaction, Team Building, Motivation, Goal SettingResponsibilities: Accurately identified training needs and skill gaps in the public sector institutes in the assigned areas of expertise Developed training programmes and content, and conducted trainings to fulfil the identified needs Competently advised on future skill development programmes and training methodologies

Managing Director Devised and implemented strategies to grow the client base and market share of Top Most Line Successfully created new business opportunities in line with the vision of Top Most Line Built relationships and loyalty in client accounts in order to ensure stability and sustainability Negotiated and acquired training assignments while maintaining a balance between client satisfaction and profitabilityHRD Trainer and Management Consultant Conducted trainings for customers ensuring tangible results and client satisfaction Provided creative business solutions by using idea generation techniques such as brainstorming  Developed training programmes and content to cater to customer requirementsAreas of Expertise: Customer Care and Service Positive Attitude Development Self-Discovery and Development Negotiation and Conflict Resolution Motivation Team Development and Performance Mind Mapping Skills Assertiveness Personal Branding Leadership Public Speaking and Social confidence Sales and Marketing Key Account Management General Management Strategic Planning Change Management ICT for the Non-Technical ManagerKey Customers: DIMO PLC Alliance Finance PLC Expolanka Holdings PLC Janashakthi Insurance PLC Aitken Spence PLC Hemas Holdings PLC Etisalat Lanka (Private) Limited Millennium Information Technologies (Pvt.) Ltd. Microsoft Sri Lanka Maliban Biscuit Manufactories (Private) Limited MAS Holdings (Private) Ltd. Transmec Holdings (Private.) Ltd. Telecommunications Regulatory Commission of Sri Lanka  Civil Aviation Authority of Sri Lanka Central Bank of Sri Lanka - Center for Banking Studies Holicm Lanka Ltd. Wurth Lanka (Private) Limited Sri Lanka Navy The Parliament of Sri Lanka Ministry of Health, Sri Lanka Sri Lanka Police National Water Supply and Drainage Board of Sri Lanka Sri Lanka Air Force Sri Lanka Army Ministry of Public Management Reforms

 Key Accounts - Sri Lanka Telecom, Mobitel, Etisalat, Suntel, Lanka Bell.Responsibilities: Achieved sales targets by promoting competitive ICT solutions Sustained and nurtured key corporate client accounts (Telecom sector) in terms of technology and business Built relationships and loyalty in client accounts in order to ensure stability and sustainability Devised strategies both annually and quarterly to ensure that the sales targets were met Prepared solution costing while considering aspects such as competition, client budgets, and profitability Introduced new technologies and solutions to clients, and consulted them in integrating the same into the current business operation and technical infrastructure in order for them to be more competitive and cost effective Negotiated and sold technical solutions to clients while maintaining a balance between client satisfaction and profitability Negotiated on pricing strategies, trainings, technologies and all other related aspects with local and international vendors/ principles such as HDS (Hitachi), CISCO, HP, Oracle, Sun, CA, Broadhop, Ericsson, Microsoft, F5, Bluecoat, ACME Packet and Ruckus in order to remain competitive and attractive to clients In order to ensure smooth daily operations, co-ordinated with all related external and internal parties Overall responsibility for on time project delivery and customer satisfaction Experienced in promoting solutions such as High Availability solutions (connectivity and storage), Systems Integration Solutions, Content filtering, VoIP Solutions, Network Security Solutions, Disaster Recovery and Backup solutions, Network Management Systems, Unified Communications, Wireless Solutions, Managed Services, Database solutions, MPLS Solutions and Session Border Controllers

 Clients – British Telecom, Siemens (US) Projects – Openreach Separation Phase V and VI, VII, BT Transformation, Siemens Presales TeamResponsibilities: Documented customer requirements, business processes, Information systems and work flows in order to create the project requirement specification document Audited processes, systems and procedures of British Telecom to ensure their compliance with UK TSR Undertakings Functioned in the capacity of Delivery Manager to ensure project deadlines and deliverables were met while ensuring customer satisfaction Consulted and imparted advice on separation and user access control mechanisms for British Telecom systems Provided effective business solutions to customer requirements Estimated project costs, resources, timelines and identified potential project risks and assumptions

 Client – British Telecom Projects – British Telecom ORPG Release 4, Release 5 Technology – J2EE, Struts, Spring, Hibernate, Oracle, SQL, WebLogic, UMLResponsibilities: Analysed user requirements and identified business rules and logic Developed scalable and robust Software solutions to meet user requirements, while adhering to industry standards Learnt new technologies and applied them to provide improved and effective solutions  Met Deadlines effectively and efficiently

Responsibilities:  Learnt the overall operation of an apparel manufacturing business Re-engineered and re-structured business processes  Ensured the supply chain of designated raw materials functioned as per scheduled timelines Initiated Quality Circles and participated in Six Sigma projects

 Subject - Information Communication TechnologyResponsibilities: Imparted relevant knowledge in an understandable and interesting manner Ensured that the students (approx. 300 students) understood and appreciated the broad and effective role of IT in the corporate world Prepared students for the GCE Advanced Level exams Operated and maintained a high-tech computer laboratory

Responsibilities:  Learnt the overall corporate structure and functionality of the business Re-Engineered and redefined business processes Negotiated and defined the re-insurance policy of the company Calculated and analysed the Tsunami loss (in a re-insurance perspective)