eHealth NSW is a statewide organisation established to provide high-quality ICT services to support the delivery of patient care within the NSW Health system as well as serving the needs of Ministry of Health, NSW. I have provided business analysis and project management services for eHealth, various LHD's and the Ministry of Health under the Business Improvement Program as well as state-wide service offerings.Some of the contributions and achievements are, but not limited to:… Show more eHealth NSW is a statewide organisation established to provide high-quality ICT services to support the delivery of patient care within the NSW Health system as well as serving the needs of Ministry of Health, NSW. I have provided business analysis and project management services for eHealth, various LHD's and the Ministry of Health under the Business Improvement Program as well as state-wide service offerings.Some of the contributions and achievements are, but not limited to:  Delivery of AWS cloud transformation for hosting future applications and public-facing websites Delivered the NSW Health website migration to a supported platform successfully during Covid-19 by implementing innovative technology design(s) Implemented Active Directory Migration for one of the challenging pillars of NSW Health Implemented Infrastructure migration including RMS (TRIM/CM) Migration for multiple Health entities. Delivered Business Improvement and Transformation projects for introducing process improvement and workflow management using CMS (SharePoint), K2, and .Net to automate business-critical processes.  Build, design, and deploy new intranet solution for Ministry employees for workplace collaboration. The critical features delivered includes but not limited to CMS (SharePoint), Video Hosting and Streaming, Web Analytics, Org Chart, Project and Team Sites Business transformation for critical business functions involving Separation, Domestic and International travel, Performance Management into online SharePoint, K2 Workflow Business Process Automation based forms, each of which is a complete solution in itself.  Managed vendor relationship, on-site consultants for the duration of projects.  Managed requirements gathering workshops to drive the solution design Prepared Brief's, Business Cases, PID’s, RAID Log and Project Plans, Monthly Status reports, and reviewing program reports & risks Show less

I worked on ESCAD(Emergency Services Computer Aided Dispatch) project which is a cutting edge solution to turning out the emergency services in NSW Fire Brigade, NSW Police, SES and few other agencies. This project helps the Fire & Rescue teams respond to "000" calls, register various inbound calls, maintain audit history, dispatch fire engines, alert Ambulance, SES or Police vehicles.End to End workflows covering the above mentioned functionality are analysed, reviewed and implemented in… Show more I worked on ESCAD(Emergency Services Computer Aided Dispatch) project which is a cutting edge solution to turning out the emergency services in NSW Fire Brigade, NSW Police, SES and few other agencies. This project helps the Fire & Rescue teams respond to "000" calls, register various inbound calls, maintain audit history, dispatch fire engines, alert Ambulance, SES or Police vehicles.End to End workflows covering the above mentioned functionality are analysed, reviewed and implemented in various lower environments before rolling out for business verification and production implementation.myInteract & nextInteract Solution for Healthcare professionals:-This project involved creation of fully functional web and mobile solutions for healthcare professionals. The end users are typically the specialist doctors and medical representatives across Australia across web and mobile devices like iPad, iPhone, Android devices. All the modules provide diverse and rich functionality to all types of users, typically the Administrator, Medical Representatives, nurses and doctors. End to End workflows covering various devices were developed. Show less

There are many projects that I have worked on during my stay at RBS. Notable among them are:Country Exits Program:-Post the decision to wind down the GTS business; RBS has set a target to wind down the business in various countries so as to ensure a viable business proposition. There were individual milestones for various countries, however as a program consultant, it was important to understand the end-to-end impact on each country’s landscape and ensure it is properly validated in… Show more There are many projects that I have worked on during my stay at RBS. Notable among them are:Country Exits Program:-Post the decision to wind down the GTS business; RBS has set a target to wind down the business in various countries so as to ensure a viable business proposition. There were individual milestones for various countries, however as a program consultant, it was important to understand the end-to-end impact on each country’s landscape and ensure it is properly validated in absence of connected environments. This challenge ensured that business & operations teams had to be utilised for effective mitigation of risks. Also, my recommendation to use Agile, further helped reduced costs by grouping similar countries in one sprint. Overall the cost savings were 30K per country. Show less

SEPA Card Clearing(SCC) was a mandatory project for the clearing and settlement of card based transactions in Germany. As a central project manager, I ensured that all the required platform teams are brought together and efficient delivery is conducted within timescales.  Working closely with Business and IT teams for doing the as-is business process analysis, and defining the To-be processes, and doing the Gap analysis.  Defining detailed scope and deliverables for the project… Show more SEPA Card Clearing(SCC) was a mandatory project for the clearing and settlement of card based transactions in Germany. As a central project manager, I ensured that all the required platform teams are brought together and efficient delivery is conducted within timescales.  Working closely with Business and IT teams for doing the as-is business process analysis, and defining the To-be processes, and doing the Gap analysis.  Defining detailed scope and deliverables for the project with change management/Business teams. Establishing project budget, gain acceptance of cost targets and manage to these agreed parameters. Produce accurate forecasts of future performance and reports on variance against forecasts. Driving option analysis on requirements and multiple change requests.  Identify and manage risk in business activities and taking responsibility for reporting risks in a timely, open, and appropriate manner. Holding review meetings to monitor progress of the project as per schedule, and ensuring timely completion and delivery of the project to the client. Analyze complex business requirements and map them into Functional requirements and subsequently drive high-level systems/application design.  Conducting solution design walk-throughs with change management, various platform technical teams, and central infrastructure teams, and third-party vendor product teams.  Responsibility for delivery of defined project tasks, against scheduled project plans, managing and developing all internal/external relationships to ensure effective delivery of project objectives. Managing SOW, budget, Vendor management, executing contracts, managing vendor relationships. Produce End To End strategy, detailed plans through to completion report including outlining scope, exclusions, scheduling, justifications and approach; walk-through/review and sign off by clients, managers and senior stakeholders. Show less

It was a managed service, where multiple projects were delivered based on a quarterly release schedule. This allows for 4 major releases in a year and more than 15 minor releases in a year. Projects which I have handled have been across the spectrum of domains ranging from pure Finance domain to pure Insurance domain as well as large infrastructure TAM upgrade involving 70% business of AVIVA. Data running into millions of records was cleansed and transformed into new database schema residing in… Show more It was a managed service, where multiple projects were delivered based on a quarterly release schedule. This allows for 4 major releases in a year and more than 15 minor releases in a year. Projects which I have handled have been across the spectrum of domains ranging from pure Finance domain to pure Insurance domain as well as large infrastructure TAM upgrade involving 70% business of AVIVA. Data running into millions of records was cleansed and transformed into new database schema residing in new TAM infrastructure. This complex TAM transformation project, required bringing together the stakeholders from both Life and Non-Life insurance divisions, as it was a shared infrastructure. Another important project was entire release validation development with capability to validate millions of virtual business data sets. Show less

Solvency II HFM implementation:- I was managing the projects involving Finance domain, with key responsibilities as below:- Managing Story writing and points estimation in collaboration with Dev and BA team.- Helping in maintaining Product Backlog Register and dissemination of Epics into stories to ensure that the 2 week sprint always delivers ready to ship product.- Daily scrum meetings with all the stakeholders with a view to receive updates and set course for the day.-… Show more Solvency II HFM implementation:- I was managing the projects involving Finance domain, with key responsibilities as below:- Managing Story writing and points estimation in collaboration with Dev and BA team.- Helping in maintaining Product Backlog Register and dissemination of Epics into stories to ensure that the 2 week sprint always delivers ready to ship product.- Daily scrum meetings with all the stakeholders with a view to receive updates and set course for the day.- Providing demo to the stakeholders at the end of 2 week sprint.- Provide and meet time estimates for assigned deliverables.- Involved in resourcing, day to day issue resolution, status tracking, work allocation, risk management, reporting and reviewing the documentation produced.- Manage offshore-onshore deliverables / milestones for the Project as well as manage all aspects of the project including customer expectations, team expectations and delivery related escalations. Show less

Worked for a Service Oriented Architecture (SOA) enabled project called TfL - Transport For London's Road User Charging. This was a challenging project involving SAP enabled UI interface to UI-less SOA services. Also delivered the data transformation aspect combining multiple sources, verifying data using SQL queries and verifying the MI reports generated for data as well as UI elements.Validating the SOA services was extremely technical and was done using the tools like RFHUtil, Toad, Port… Show more Worked for a Service Oriented Architecture (SOA) enabled project called TfL - Transport For London's Road User Charging. This was a challenging project involving SAP enabled UI interface to UI-less SOA services. Also delivered the data transformation aspect combining multiple sources, verifying data using SQL queries and verifying the MI reports generated for data as well as UI elements.Validating the SOA services was extremely technical and was done using the tools like RFHUtil, Toad, Port forwarding etc. Lead the delivery of manual as well as automated testing of software(Lotus WorkPlace, Quickr, WebSphere Portal) and projects involving SOA. Manage offshore deliverables / milestones for the Project as well as manage all aspects of the project including customer expectations, team expectations and reviewing the documentation produced. Manage estimation, technical issues, risks, constraints, and assumptions. Manage data transformation from multiple sources, verifying data using SQL queries and verifying the MI reports generated for data as well as UI elements. Ensuring environment readiness as per the requirements. Regular interactions with various internal business-owners to help prioritize tasks/projects, handling system issues and managing communication across all stakeholders. Honed my skills on Rational Service Tester (RST) and imparted the knowledge to the team. I did a first ever POC for RST in India, following which 5 member team was allotted to work full time on automation. I have imparted the knowledge on IBM India wide level as well through IBM Network as well as other projects also e.g. RACV Pune and CRIMREC Pune. Involved in resourcing, day to day issue resolution, status tracking, attending/representing internal audit reviews, attending audits like TMR, PHR, PMR, work allocation, Risk Management, staffing and reporting. Show less

DCS component was heavily used in the IBM’s WebSphere Portal range for rendering the views of different file formats without requiring native applications to be present or installed. This component was the backbone of PDM (Portal Document Manager). It also allows converting the documents to few other file formats like IBM proprietary Document format rte to Microsoft word format, another IBM proprietary Presentation format prz to Microsoft PowerPoint etc. DCS also made use of third party code… Show more DCS component was heavily used in the IBM’s WebSphere Portal range for rendering the views of different file formats without requiring native applications to be present or installed. This component was the backbone of PDM (Portal Document Manager). It also allows converting the documents to few other file formats like IBM proprietary Document format rte to Microsoft word format, another IBM proprietary Presentation format prz to Microsoft PowerPoint etc. DCS also made use of third party code from Stellent to render certain file formats.Responsibilities:• Functional Testing of the PDM, Quickr for correct document rendering and resolving defects involving configuration issues. • Interacting with third party solution provider to get early resolution to defects.• Collaborating with other teams to work on customer issues with Document Conversion.• Cross Browser testing & fixing to ensure the widget works on all the browsers.• Requirement Capturing & Reviewing, Functional Testing of the iWidget• Working on and resolving defects related to Core Java, JavaScript issues, Defect Analysis and Fixing.• Working with and reporting updates to Raleigh (US) stakeholders on daily basis. Show less