Collaborate with the SME on daily running projects• Client communication and keeping records of client calls and mails• Analyze project quality outcome• Conduct the scrums with the BA teams. • Training the new members• Conducting performance improvement workshops whenever requested either by production or QA.• Pass the necessary information to the team• Maintaining the relevant internal documents (Instruction documents, Workshop minutes)• Stocks• Currently running projects• Project status• Hi- priority tasks status• No. of members/Trainees