Tharindu Jayasingha (Tj) Email and Phone Number
Experienced Contact Center Supervisor with a demonstrated history of working in the banking industry. Skilled in Complaint Management, Microsoft Word, Presentation Skills, International Trade, and Report Writing. Strong support professional with a BA Global Business focused in International Business from University of the West of Scotland.
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 99624
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Operations ManagerTeleperformance Oct 2021 - PresentMalaysia
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SupervisorTeleperformance Apr 2020 - Oct 2021Penang, Malaysia
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Customer Service AdvisorTeleperformance Sep 2019 - Apr 2020Penang, Malaysia
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Contact Center SupervisorCargills Bank Limited Nov 2018 - Sep 2019Colombo 07Hiring, training and preparing call center representatives to respond customer queries, complaints and troubleshooting with products.Monitoring and evaluating staff performance, providing learning and coaching opportunities Ensuring staff understand and comply with the set objectives, performance standards and policies Preparing and presenting reports to the management -
Assistant ManagerHsbc Data Processing Lanka Pvt Ltd May 2016 - Oct 2017
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Executive Trade And Supply ChainHsbc Data Processing Lanka Pvt Ltd Oct 2015 - May 2016Colombo, Western Province, Sri Lanka
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TrainerHsbc Data Processing Lanka Pvt Ltd Nov 2014 - Oct 2015Colombo, Western Province, Sri Lanka
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Executive - Trade & Supply ChainHsbc Data Processing Lanka Pvt Ltd May 2011 - Nov 2014Colombo
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Subject Matter ExpertHsbc Data Processing Lanka Pvt Ltd May 2010 - May 2011Colombo, Western Province, Sri Lanka
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Quality Assurance SpecialistHsbc Data Processing Lanka Pvt Ltd Apr 2008 - May 2010Colombo, Western Province, Sri Lanka
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Customer Service ExecutiveHsbc Data Processing Lanka Pvt Ltd Jul 2005 - Apr 2008ColomboGeneral Banking Operations
Tharindu Jayasingha (Tj) Education Details
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International Business -
Institue Of Bankers Of Sri LankaBanking -
Institue Of Bankers Of Sri LankaBanking
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Accounting And Business Studies
Frequently Asked Questions about Tharindu Jayasingha (Tj)
What company does Tharindu Jayasingha (Tj) work for?
Tharindu Jayasingha (Tj) works for Teleperformance
What is Tharindu Jayasingha (Tj)'s role at the current company?
Tharindu Jayasingha (Tj)'s current role is Operations Manager at Teleperformance.
What schools did Tharindu Jayasingha (Tj) attend?
Tharindu Jayasingha (Tj) attended University Of The West Of Scotland, Institue Of Bankers Of Sri Lanka, Institue Of Bankers Of Sri Lanka, Isipathana College - Colombo 05.
Who are Tharindu Jayasingha (Tj)'s colleagues?
Tharindu Jayasingha (Tj)'s colleagues are João Vitória, Ashish Sharma, Angelita Agustin, Sebastian Zapata Rangel, Merna Hisham, Abir Saha, Omar El-Maghrabi.
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