After almost 20 years in the industry representing luxury tour operators, Tracey moved from her home in Los Angeles to beautiful Coral Springs, Florida to start her own representation company. From the beginning, her philosophy focused on family-owned properties that were off the radar, keeping the collection small and manageable. A passion for seeking out what Tracey, or T, as many advisors know her, fondly refers to as "those Hidden Gems." A true passion for each property, and bringing those gems to the attention of the right agents, is what defines The Harlowe Group

As Travel Industry Sales Manager, I represented over 70 exclusive luxury properties within the Caribbean, Mexico and South Pacific to the luxury travel agency community. In 2004, became South Atlantic/Southwest Regional Sales Manager to spearhead sales and marketing initiative for newly developed territory. Led the aggressive turnaround of a poorly performing territory and propelled sales from 200,000 to over 5 million in 21 months. Was the first to introduce key Virtuoso members in the Southern region to the company, and drive revenue from these agencies, prior to company joining Virtuoso.Identify and monitor production of top accounts and evaluate trendsDevelop & maintain relationships with key clients while aggressively continuing to pursue and develop new business. Was instrumental in reestablishing relationships and revenue yield from previously languishing, key industry accounts. Agency staff trainings including webex trainings/ power point presentationsAssist in promoting and driving revenue to newly opened propertiesEvent planning for highly anticipated annual brochure launches held in 5 cities within Southern regionHost annual familiarization trips to the Caribbean, Mexico and South Pacific.Develop annual and monthly sales and expense plans and work within travel and entertainment budgetsParticipation in industry functions such as Travel Mart, Luxury Travel Expo and SE Virtuoso Regional conferences. Sponsor and speaker at annual conference for leading Virtuoso agency.