Key AchievementsWorked alongside with other allied health & medical professionalsManaged sport injuries in various sporting events such as; Hopman CUP, WA State rugby, Catalyst Bouldering WA, School Sports Australia - CricketInitial first aid responder and treated players for manual soft tissue therapyKey responsibilities➢ Worked with Workers compensation, DVA and MVIT clients, providing exercise rehabilitation programs➢ Client specific assessments, soft tissue therapy and exercise interventions➢ Performance screening and risk management➢ Massage services to WA state boulder hub community, BJJ/MMA competitors and trainers, Olympic weight lifting competitors and trainers, state level swimmers and cyclists, general population.➢ Administration of patient clinic records using Cliniko

Key AchievementsLeadership skills attained through training a number of new and current staff from day to day operations to dispensing, compounding medication, and developing their current skills and knowledge, maximizing team confidence and competence.Building a rapport; with sales reps, practice managers, doctors, and stakeholders.Key Responsibilities➢ Compounding troches and capsules & dispensing of prescriptions, adhering to the Pharmaceutical Legislation/policies and protocol procedures.➢ Handling complex queries, researching, interpreting & providing technical advice tailored to the clients/customer needs➢ Written and verbal communication with medical professionals, stake holders etc.➢ Assisting with promoting and marketing, responsible for merchandising➢ Administrative duties (answering phone calls, responding to emails, correspondence in writing/relaying to doctors & other pharmacies, etc.), Cash & EFTPOS transaction handling,➢ Providing training/ coaching, assistance & feedback to other staff on knowledge of medication, account payments, invoicing and debt/payment recovery actions, building team capability and quality assurance➢ Inventory control, management & system, invoice processing,➢ Responsible of accounts receivable, identifying unsettled debts, develop repayment plans, follow-up with clients on overdue accounts and oversee all monthly payments and refunds➢ Webster packing & other responsibilities beyond role.

Key AchievementsContributed towards a successful system implementation.Key Responsibilities➢ Helping with Data analysis and reconciliation➢ Data cleansing and migration➢ Invoice Processing➢ Co-ordination and communication with the system owners