Product advocate, translator and liaison between business users and technical team. Lead and direct a technical team consisting of Data Analytics Manager, UI/UX Web Developer, and Tableau Developers - supporting Global and 4 geographies. Utilize Product Roadmap knowledge to improve features, stories and tests. Identify, escalate, and remove roadblocks, triage defects, and provide clarity from customers on issues, where appropriate. Work directly with customers and team members to capture details of Dashboard/Report feature requirements, understand use cases, collect samples, and find tests. Assess, provide input, potential improvements, write and refine stories for clarity, business value, and acceptance criteria with guidance from key stakeholders. Work with Team to translate any internal "Enablers" into value driven stories. Conduct feature mapping, gap analysis, data flow to help assess business implications of feature, tool, or platform. Conduct product demonstrations and analysis to determine how features are performing, level of customer satisfaction, and provide innovative suggestions for improvements. Illuminate risks, escalate impacts and assist in developing and analyzing possible innovative solutions for complex issues.

End to end Tableau interactive dashboard development, from requirements gathering to publishing and creating user guides, including hands on training facilitation. Using Alteryx, automate weekly reporting processes to eliminate time consuming manual tasks and create a consistent format for users. SharePoint Administrator/Infowise Forms Developer for Sample Operations & Product Creation Teams. Analyze current order management and reporting tools (SharePoint, Stadium, Access), investigate new replacement solutions with focus on driving efficiencies, enhancing user experience and increasing data capacity. Work cross-functionally within Product Creation Teams to assist with reporting and automation needs. Highlights include:- Automated (In Alteryx) weekly manual Samples order management process, driving efficiencies and consistency, saving an average of 24 hours a week in Samples analyst’s time updating and creating weekly order trackers.- Analyzed additional weekly and seasonal order summary reports, implementing process efficiencies, saving Samples analyst’s time and ensuring business and factory partners received updated information on time.- Developed and manage multiple Tableau dashboards that deliver self-service, daily & weekly views

Act as liaison between the information users and technical teams to translate business requirements through written specifications and analysis modeling. Research capabilities and pilot new information tools to determine usability within NACS. Develop self-service reporting solutions to provide both high level and detailed insights into business metrics, utilizing the most efficient tool for the data and audience (Cognos, Tableau, Excel, Access). Site Administrator for Tableau NA and Enterprise servers including managing data sources, training users on best practices and participating in Tableau Community knowledge sharing sessions. Highlights include:- Designed and developed MS Access tool for Late Adds process used by 200+ users in NA and Canada that resulted in an 80% reduction in time spent with a savings of 2600 labor hours per year. - Cognos Training Facilitation (Sao Paulo, Brazil) (Nov 2012) - Conducted analyst level Cognos training during Global roll-out. Training consisted of reviewing packages/folder structures, Teradata overview and report building with emphasis on best practices and building efficient reports. Played a key role in the adoption and integration, including facilitating trainings within North America Customer Service and Emerging Markets.- Tableau Stretch assignment (NA Analytics) (Jan 2014 to June 2014) - Developed Tableau dashboards for NACS and partnered with Demand Planning reporting team to build similar dashboard with goal of using a single shared Teradata query. Leveraged Analytics Team and Tableau onsite expert’s knowledge to expand my proficiency in Tableau and shared learnings with NACS team after returning from stretch assignment. Partnered with Category DP Directors in gathering requirements for specific Category Coverage views in addition to a high level summary view across all categories.

Developed and maintained various reports in Access/Excel to meet business needs of Global Footwear Supply Planning and Sourcing teams. Created and managed Kintana’s, working with appropriate teams for resolution. Maintained GFP Factory data tables to ensure accurate reporting to suppliers through NikeConnect. Cognos Reporting and SharePoint administration.

Daily operation of business, including scheduling, marketing, payroll, business expenses, tax reporting and customer service.

Designed and maintained various MS Access databases. Metrics reporting to upper level management using Excel and Access. Managed project to implement new vendor data exchange website with 100+ vendors. Designed and maintained department intranet website. Completed Six Sigma Green Belt training.