Tharun A Email & Phone Number

Coimbatore, Tamil Nadu, India

Developed and implemented a Brainstorming Framework, overcoming a 20% client shortfall, and achieved a 40% increase in sales within four weeks through hands-on training and Porter's Theory education.Addressed 22% employee attrition by implementing an Open Door Policy and conducting regular one-on-one meetings, resulting in a significant boost to employee motivation and perseverance.Streamlined cross-functional team collaboration, resulting in 30% reduction in operational costs through weekly review meetings, process enhancements, and capacity planning.Improved client communication and CSAT data accuracy by 20% through weekly review meetings and systematic tracking, ensuring project alignment and data-driven decision-making.Increased client retention by 15% through revamped outreach strategy, optimizing workflow processes and automation to boost operational efficiency..Developed training programs to enhance collaboration, problem-solving, and decision-making skills, resulting in a 75% increase in sales performance and securing 2 additional deals in the last month of the quarter.Improved stakeholder management led to enhanced project outcomes, with majority of stakeholders reporting improved communication and increase in project engagement.Faced with potential delays and cost overruns, coordinated providers and procurement processes, securing resources on time and maintaining budget integrity, resulting in solid project management.Reduced customer escalations by implementing a structured management process and staff training, resulting in a 22% increase in customer satisfaction and a 15% rise in client retention.

Bengaluru Area, India

Improved operational efficiency through strategic management of multiple operational projects, resulting in increase in client satisfaction and reduction in operational risks.Transformed team management, resulting in 300 staff members and 8 supervisors, with a focus on procurement optimization and documentation control.Developed and executed a data-driven strategy to drive revenue growth in a competitive market, resulting in a 4th place ranking in the company's annual turnover, with a strong focus on strategic decision-making.Addressed stagnant inventory issues, reducing excess stock by 14% and freeing up resources, resulting in improved operational efficiency and resource management.Improved operational efficiency by and enhanced team performance through effective supervision, leadership, and data-driven decision making, resulting in 4 direct reports achieving significant goals and objectives.Boosted client satisfaction ratings from 78% to 86% in 2019 through targeted strategies and process improvements, enhancing customer experience and retention rates.Developed and implemented effective project management strategies, ensuring timely project delivery and operational success, with 80% of projects completed on schedule.Implemented financial tracking and documentation procedures to ensure accuracy in financial reporting across 8 projects, improving budget management and reduction in financial discrepancies.Faced inefficient corporate document storage, implemented a standardized system enhancing retrieval, leading to improved procurement efficiency.

Luton, United Kingdom

Provided exceptional customer service by actively listening to customer inquiries and resolving issues in a timely and professional manner.Demonstrated strong communication skills by effectively conveying product information and promotions to customers both in person and over the phone.Collaborated with team members to ensure a positive shopping experience for customers, including assisting with merchandise restocking and maintaining a clean store environment.Utilized problem-solving skills to handle customer complaints and find satisfactory solutions, resulting in increased customer satisfaction and loyalty.

Bengaluru Area, India

Streamlined operations management by implementing a structured approach, resulting in a 25% increase in operational efficiency, meeting deadlines consistently, and minimizing stock shortages.Developed highly detailed and customized blueprints through data analysis and reporting, 90% accurate, meeting specific demands and ensuring seamless project execution.Facilitated communication between clients and suppliers, resulting in 10% project completion ahead of schedule and under budget, with improved client satisfaction and strengthened supplier relationships.Improved workplace safety by 100% through rigorous enforcement of quality standards, implementation of comprehensive protocols, and regular audits, enhancing overall safety culture and reducing incidents.Streamlined documentation processes by implementing a systematic filing system, leveraging project management tools, resulting in 20% reduction in audit time and 100% accurate documentation..Optimized cross-functional operations by implementing a centralized communication platform and streamlining protocols, 25% increase in productivity and 30% improvement in workflow efficiency.Addressed potential financial discrepancies by verifying labor contracts and invoices, resulting in a 20% reduction in billing errors and enhanced compliance with regulatory standards.Developed strategic partnerships to strengthen supply chain relationships, resulting in improvement in reliable sourcing and increase in supply chain efficiency.Improved report accuracy and decision-making efficiency by 25% through diligent data analysis and timely reporting, enabling management to make informed decisions.

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies, 2:1

Activities and Societies: Course Representative, Student Welcome RepresentativeSuccessfully completed modules in Corporate Innovation.

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies, 2:2

Activities and Societies: Student Representative, Event volunteerSuccessfully completed modules in Operations Management, Services.